Assistant Director for Student Experience
full-time•High Point
Summary
Location
High Point
Type
full-time
Claim this Company
Are you the employer? Manage your company page directly.
About this role
High Point University’s Assistant Director, Student Experience represents the Office of Student Life and models the HPU culture for all students, parents, faculty, staff and community members. Oversees The Point Arcade and Podell Extraordinaire Cinema, including facility operations, programming, and student staff. Organizes and provides leadership support for the Office of Student Life & Experience and delegates administrative support duties/tasks. Oversees Sophomore Experience at HPU continues to grow/develop the program Executes second-year success campaigns, events, workshops, and services while supporting the university’s strategic plan. Serves as advisor to the Sophomore Class.
QUALIFICATIONS:
Education
- Bachelor’s degree required
Experience and Training
- 3 to 5 years experience working in a college setting or student-focused office required
- Management/Supervisory experience required
- Experience with program development and/or event planning, implementation, and evaluation required
- Customer service experience preferred
- Budget management experience preferred
- Understanding of and experience with AirTable software preferred
Knowledge, Skills, Ability:
- Knowledge of HPU and understanding of the university’s culture required
- Proficient in use of Microsoft Office products; WordPress; Adobe Suite; Canva; AirTable
- General knowledge of the practices, procedures, and trends in higher education and student success, transition, and retention programs, with demonstrated experience and knowledge of programs and resources supporting college students' persistence and academic success.
- Demonstrated budget management, program assessment, and reporting skills.
- Basic understanding of social media platforms
- Ability to manage people, particularly student employees
- Ability to work special events, including evenings and weekends.
- Exceptional customer service, communications and interpersonal skills
- Solution-oriented, positive attitude and figure-it-out mentality
- Prioritization, organization, and planning skills
- Exceptional attention to detail and multitasking skills
ESSENTIAL FUNCTIONS:
- Designs and implements intentional programming, educational initiatives, and engagement strategies directed for the benefit and support of the sophomore class
- Partners with supervisor(s) to develop annual Sophomore Experience calendar and share with all university stakeholders
- Plans communication campaigns geared toward connecting with student members of the current sophomore class
- Represents Sophomore Experience and/or Student Experience at all major, university-wide events and speaking engagement
- Supervises students, both undergraduate and graduate, (including recruiting, training, scheduling to ensure complete coverage during operational hours, disciplining, and developing) employed in the on-campus arcade & cinema.
- Plans and implements programming for both the cinema and arcade
- Ensures arcade & cinema facility and equipment is well maintained, updates are completed as needed, and that cleanliness & security standards are being met
- Develops annual schedule of on-campus movie showings and related programs to increase student attendance, within given budget
- Negotiates annual contracts with movie licensing and arcade maintenance vendors, and serves as point of contact for each
- Maintains attendance/usage data for cinema and arcade facilities
- Plans and manages off-campus venture trips for students, including reservations/booking, advertising, signups, transportation, chaperones, itineraries, communication, etc.
- Coordinates all Weekly Food Truck Events and oversees the enture planning and execution processes (booking the trucks, selecting the food, arranging for variety of “host” offices/departments, advertising, booking DJs, submitting related START forms/work orders/catertrax orders, internal/external communication, etc.)
- Assists with the redesign and relaunch of the Campus Connectors program
- Manages student volunteers or “Campus Connectors” to ensure all communication is accurate & meets university standards, and that all meetings & timelines are being honored
- Manages budgets associated with Sophomore Experience, the Sophomore Class, related Arcade/Cinema lines, Weekly Food Trucks, etc.
- Ensures program execution adheres to allotted budget(s) for the fiscal year
- Assists with procurement, submitting invoices, and possibly p-card reconciliations on behalf of the Student Experience team
- Processes bi-weekly student employee payroll
- Prepares to assist with covering the Office of Student Life front desk should the need arise
- Maintains awareness of all important university dates, major deadlines, and upcoming events
- Collaborates with Student Experience teammates to ensure adequate staff coverage for special events, including Freshman Orientation, Open House, Move-In Weekend, Welcome Week, Move-Out, Commencement, Summer Advantage, and other major, university-wide special events
- Manages event set-ups, facility reservations, equipment/IT needs, staffing, advertising, etc. for all events and programs, and assigns tasks accordingly
- Maintains and updates program/facility web pages, i.e. the Sophomore Experience, the Podell Extraordinaire Cinema, and the Point Arcade
- Develops, conducts, communicates results from regular assessment of programs and services provided
- Contributes to monthly student events calendar and university calendar
- Delivers the HPU experience and reinforces best practices and guidelines developed in collaboration with supervisor(s)
- Maintains positive work atmosphere by acting and communicating effectively with students, parents, staff, faculty, peers, and supervisor(s)
- Reviews and communicates results from regular assessment of programs and services
- Serves on various University-wide committee(s) and task forces as requested by AVP/VP
- Other duties as assigned by the Director, Senior Director, and Assistant Vice President of Student Experience
For more information about this position, please contact Connor Harris, Director of Student Experience at [email protected]
Other facts
Tech stack
Program Development,Event Planning,Customer Service,Budget Management,Microsoft Office,WordPress,Adobe Suite,Canva,AirTable,Communication Skills,Interpersonal Skills,Attention to Detail,Multitasking,Leadership,Social Media,Organizational Skills
About High Point University
The professional and industrial landscape of dentistry is changing rapidly.
Tomorrow's oral healthcare providers must be equipped to work in an integrated care environment and address the evolving needs of tomorrow's patients. These providers must also, know how to lead in diverse teams and environments. The School of Dental Medicine and Oral Health at High Point University is intentionally designed to lead the country in innovative curricula and clinical experiences. Our students will be prepared through a blend of didactic courses, high-fidelity simulation, and a unique blend of patient care experiences.
High Point University will provide personalized tracks to satisfy the career interests of our students. Students will complete coursework and clinical experiences across most specialties but will tailor their experiences to areas of interest in their fourth year through electives and specialty rotations.
What you'll do
- The Assistant Director for Student Experience oversees the operations of The Point Arcade and Podell Extraordinaire Cinema, while also organizing and leading initiatives for the Sophomore Experience program. This role includes managing student staff, planning events, and ensuring the facilities are well-maintained and secure.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on High Point University's careers site.
Join our talent pool first to get notified about similar roles that match your profile.
Frequently Asked Questions
What does a Assistant Director for Student Experience do at High Point University?
As a Assistant Director for Student Experience at High Point University, you will: the Assistant Director for Student Experience oversees the operations of The Point Arcade and Podell Extraordinaire Cinema, while also organizing and leading initiatives for the Sophomore Experience program. This role includes managing student staff, planning events, and ensuring the facilities are well-maintained and secure..
Why join High Point University as a Assistant Director for Student Experience?
High Point University is a leading Higher Education company.
Is the Assistant Director for Student Experience position at High Point University remote?
The Assistant Director for Student Experience position at High Point University is based in High Point, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Assistant Director for Student Experience position at High Point University?
You can apply for the Assistant Director for Student Experience position at High Point University directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about High Point University on their website.