Hourly:

• The ability to travel to assigned district store(s), the Store Support Center, and DSM home location to drive business strategies, company growth, and sales goals.
• Once a quarter, complete a Monday office day with the DSM at their DSMs home location to train in the overall goals and functions the DSM is responsible for.
• Attend all District and Quarterly Meetings in person or via Teams to keep informed of company initiatives and goals.
• Conduct/assist with any Store Manager interviews for candidates as needed. Drive the labor strategy of the organization to acquire top talent to drive sales and business initiatives.
• Assist as a key point of contact for Operations project initiatives as needed.
• Conduct store inventories in their assigned district stores, ensuring proper inventory management to meet business directives.
• Conduct weekly Monday calls with assigned stores to keep a pulse on the store's efficiency, productivity, and any roadblocks that need to be worked through and resolved.
• Manage and control the assets of the company by managing designated store(s).
• Complete DSM store rating based on the current period schedule.
• Manage and complete store worklist to ensure store efficiency.
• Manage Soiled and Damage/Onesie Removal to drive safety requirements.
• Directs and oversees entire sales efforts in designated store(s). Mentoring and training associates in sales strategies and skills to drive store growth.
• Remain consistently acquainted with all aspects of the home store and assigned district stores including sales statistics, inventory and expenses that together produce profit.
• Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Directs staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Store Managers, Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation. Drive labor strategy through payroll and mentoring.
• Maintain proper security for the store. Partner with asset protection to reduce theft and shrink.
• Communicates with District Sales Manager and keep them informed as to inventory movement.
• Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
• Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control.

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