About this role
Hourly:
$15.00 - $19.50- Is responsible for driving store sales and sales goals, consistently focused on company growth.
- Manage and control the assets of the company by managing their designated store.
- Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
- Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
- Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
- Directs staff to ensure all responsibilities and standards in each department are completed.
- Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
- Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
- Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
- Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
- Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
- Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
- Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Bachelor's degree in business or a related field or equivalent experience.
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- Experience in managing and cultivating a sales team.
- 3-5 years of customer service experience. 3+ years of management experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Analytical thinker with demonstrated business acumen.
- Ability to problem solve and juggle multiple tasks and priorities.
- A strong commitment to customer service.
- Strong leadership and communication skills.
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.
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Other facts
About Hibbett
About us:
Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with nearly 1,100 Hibbett and City Gear specialty stores, located in 35 states nationwide. Hibbett has a rich history of serving customers for more than 75 years with convenient locations, superior personalized customer service and access to coveted footwear, apparel and accessories from top brands like Nike, Jordan, and adidas. Consumers can browse styles, find new releases, shop looks and make purchases through our best-in-class omni-channel platform. Follow us on Facebook, Instagram and Twitter @hibbettsports and @citygear.
At Hibbett I City Gear, we make it easy for you to have an edge up on the competition when it comes to your style. Whether it’s the brands we keep on our shelves or the people who work in our stores, we are here to help you reach your next level of play.
You’ll get the latest products first and exclusive items that are harder to find. If you want to put your game in the right hands, you’ve come to the right place at Hibbett I City Gear.
With names like Nike, Jordan, Adidas, The North Face, and Costa, we bring fashion and footwear together for you and your game. Whether you’re shopping for yourself or the whole team, at Hibbett I City Gear we have you covered from toe to head.
What you'll do
- The Store Manager is responsible for overseeing the store's sales efforts and ensuring overall operational efficiency and profitability. They manage the sales team, enforce company policies, and drive business growth through effective communication with the District Sales Manager.
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