About this role
Hourly:
$9.00 - $11.70- Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett.
- Consults with Store Manager and Assistant Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
- Assumes responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
- Provides knowledge and guidance to employees and customers in all departments when necessary.
- Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
- Direct staff to ensure each department's responsibilities and standards are completed.
- Keeps the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
- Assures quality customer service is maintained.
- Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Promote and sell services and merchandise provided by Hibbett.
- Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
- Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- 1-3 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Ability to assist in managing a team and keep up with overall goals and profits.
- Is a self-starter, has initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Is a team-player, passionate about outstanding customer service and selling merchandise.
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Other facts
About Hibbett
About us:
Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with nearly 1,100 Hibbett and City Gear specialty stores, located in 35 states nationwide. Hibbett has a rich history of serving customers for more than 75 years with convenient locations, superior personalized customer service and access to coveted footwear, apparel and accessories from top brands like Nike, Jordan, and adidas. Consumers can browse styles, find new releases, shop looks and make purchases through our best-in-class omni-channel platform. Follow us on Facebook, Instagram and Twitter @hibbettsports and @citygear.
At Hibbett I City Gear, we make it easy for you to have an edge up on the competition when it comes to your style. Whether it’s the brands we keep on our shelves or the people who work in our stores, we are here to help you reach your next level of play.
You’ll get the latest products first and exclusive items that are harder to find. If you want to put your game in the right hands, you’ve come to the right place at Hibbett I City Gear.
With names like Nike, Jordan, Adidas, The North Face, and Costa, we bring fashion and footwear together for you and your game. Whether you’re shopping for yourself or the whole team, at Hibbett I City Gear we have you covered from toe to head.
What you'll do
- The Manager in Training assists the Store Manager and Assistant Store Manager with overall operations and administrative duties, ensuring quality customer service and promoting merchandise. They also assume supervisory control in the absence of the Store Manager and are trained in the Store Manager's responsibilities.
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