Purpose of the Job

The Retail Producer will provide service to our client needs in the Devices/ Wearables category. The ideal candidate will have a proven track record of leading end‑to‑end retail program execution - spanning product launches, merchandising strategy, channel readiness and partner engagement. Skilled at bridging cross‑functional teams to deliver seamless customer experiences, accelerate category growth, and elevate brand presence in retail environments. Driving operational excellence, streamlining processes to facilitate the delivery of compelling in‑store experiences that boost adoption and sales.

Key Responsibilities

• Fixture Lifecycle Management:

Manage the end-to-end journey of retail fixtures—from local manufacturing or importation to final installation at the Point of Sales (POS).

• Logistics + Supply Chain:

Oversee the complex logistics of "Demos": ensuring live units are functional, security tethering is foolproof, and planograms are followed to the centimeter. 

• Partner + Distributor Alignment:

Coordinate with local distributors and retail partners to secure floor space, manage store counts, and schedule installations without disrupting retail operations. Safeguard data on current installations and inform project leads.

• CSA (Channel Sales + Activation) Partnership:

Work hand-in-hand with Channel Sales + Activation team to ensure that merchandising efforts align with field training and sales incentives. Identify in-store informal opportunities to execute scrappy efforts.

• Maintenance + Compliance:

Establish a "Fix-it" protocol to ensure that broken screens, missing units, or outdated signage are addressed by the repair to the Operations team. 

Knowledge, Skills + Experience

• 4+ years of experience in creative operation, production or program management
• Fluent in both Spanish and English 
• Proficiency in Google Workspace
• Proficiency using a project management tool
• Strong project management skills
• Strong understanding of the creative process
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team to drive projects forward
• Ability to meet deadlines, manage multiple projects simultaneously and to work under pressure
• Ensure teams consider customer experience, retail presence and brand integrity in every decision
• Have a keen eye for design, always push for innovation and highlight the magic of the products 
• Proactively identify, communicate and manage risks
• Travel may be required to partner stores to ensure quality standards. 

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