Who We Are

HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.

With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.

Purpose of the Job

This Account Manager role sits within our Central Order Window team on a leading Beverage client account. You will act as the single point of contact for the Integrated Design Team, brand teams and procurement.

Led by a dedicated Account Director, this team ensures seamless coordination and execution across global markets.

This role plays a key part in delivering exceptional service to our client by managing complex, high-value projects with precision and professionalism.

In overview you will:

• Lead the management of global order windows, ensuring flawless execution across multiple markets and timelines
• Work closely with clients, suppliers and internal teams to deliver projects on time, to specification, and to the highest quality standards
• Take full ownership of Point of Sale Materials (POSM) for a global brand, including negotiating costs, timelines and selecting the most suitable suppliers
• Build and maintain strong relationships with key stakeholders at all levels, acting as a trusted advisor and problem solver

This role operates on a blended basis with 1 to 2 days per week on-site with the client in Amsterdam.

Please submit your resume / application in English.

Key Responsibilities  

• Provide technical input and advice on POSM / Merchandise projects as required
• Take briefs from the client including full specification details and deadline dates and manage from start to finish, suggesting alternative options and innovation where possible
• Produce detailed specifications for internal and external clients based on client knowledge, brief suppliers on client requirements
• Monitor projects to ensure they are delivered to specification and on time, ensuring activity is recorded using the designated company tools
• Implement new methods and procedures as required
• Work as part of a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting
• Ensure invoicing procedures are followed
• Attending client and supplier meetings at a variety of locations as required
• Agree and manage budget and P+L to ensure profit is maximized through performance analysis
• Deliver services to meet and exceed contracted SLAs
• Manage and monitor objectives to meet key business drivers
• Ensure compliance with Regulatory and Company policies
• Measure customer satisfaction and take appropriate action

Knowledge, Skills + Experience

• Experience in a client-facing role delivering POSM solutions is essential and within the drinks sector ideally
• Account Management experience, working within a contracted environment to strict SLAs and KPIs
• Proven expertise in managing high-value global order windows is essential, including a deep understanding of the associated complexities such as China / Far east sourcing, Incoterms and logistics mapping
• Exceptional project management capabilities are required, with strong skills in overseeing WIPs, maintaining full project visibility, and ensuring flawless execution across multiple timelines
• Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred
• Ownership and management experience is desirable
• Numerate with a strong commercial understanding
• Ability to manage multiple projects simultaneously
• Strong time management and prioritization skills, able to prioritize workload in a high energy environment
• Has a project management mind-set
• Process driven, with an eye to sales and business development
• Knowledge of Microsoft office

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We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to [email protected]

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.