Who We Are

HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.

With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.

Purpose of the Job

Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time.

Working with a fast-paced retail client, you will deliver exceptional client service to marketeers, working alongside the clients' other strategic agencies. You will be responsible for delivering excellent client service, reporting and product delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers.

This is a fast-paced role dealing with a variety of marketing and commercial print projects including warehousing and logistics. You will be required to work across the wider client teams and provide support to Account Managers.

The role operates on a blended basis between our client site in central Manchester, the local HH Global office and home.

Key Responsibilities

• Support the Client Engagement team in delivering exceptional service to the client, building and maintaining a full understanding of HH Global’s capabilities
• Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured
• Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA, recording activity and progress using the designated company tools

• Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports

Knowledge, Skills & Experience

• Business Administration experience within a client services team, directly engaging with clients
• Numerate with a strong commercial understanding and able to manage multiple projects simultaneously
• A keen eye for detail plus developed time management and prioritization skills
• Excellent communication skills (verbal, written + presentation)

Essential Criteria

• Must live within a reasonable commutable distance to Manchester city center as a minimum of two days per week office attendance in central Manchester is required

• Must be able to multitask and prioritize workload, adapting to client and internal team requirements - strong organizational skills
• Must be proficient in Microsoft Office Suite (especially Microsoft Excel + Outlook) and have experience in and comfort with delivering a volume of Administration tasks

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We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to [email protected]

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.