About this role
A Day in the Life: Car Sales Manager
Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales.
Wage: $43,888.00/yr + eligible for bonus incentives
What You’ll Do:
- Sales
- Meet and exceed sales targets
- Manage and lead the sales team
- Including scheduling, interviewing, hiring, and performance management
- Drive strong CRM metric accountability
- Achieve KPI targets
- Support Digital Retailing initiatives, including Rent2Buy
- Finance
- Ensure completion of Finance deal packages
- Promptly follow up on all missing documents and pending deals
- Work with Sales Consultants on finance processing and metrics
- Support the Finance and Insurance process and performance
- Store Management
- Achieve high customer service score (NPS)
- Train Sales Staff in customer interaction and processes
- Oversee store management as the second highest employee at location
- Support inventory and reconditioning processes
- Pricing of cars as needed
- Support omni-channel sales
- Monitor Store and ICC (Internal Audit Checklist) compliance
- Manage employee, consumer and vendor issues as needed
- Including concerns and complaints with Car Sales Leadership and HR
- Achieve high customer service score (NPS)
What We’re Looking For:
- 3 years’ experience in Car Sales
- Experience in auto dealership or auto financing preferred
- 1 year of management experience
- High school diploma or equivalent experience in car sales management
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Ability to influence
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
- Ability to drive process and organizational change.
- Ability to motivate teams and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability.
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Other facts
About Hertz
Hertz is one of the world’s largest mobility companies, and through its indirect subsidiary, The Hertz Corporation, operates the Hertz, Dollar, and Thrifty vehicle rental brands throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Hertz pioneered the car rental industry, and the Hertz brand is one of the most recognized brands globally. For more than a century, Hertz has offered innovative, differentiated products in an effort to make every rental experience seamless and special. Customers choose Hertz for its wide selection of top-rated vehicles, for its free Hertz Gold Plus Rewards® loyalty program, and because of Hertz’s thousands of convenient locations. Hertz also operates the Firefly car rental brand and Hertz 24/7 car sharing business in international markets and additionally rents vehicles to rideshare drivers through dedicated partnerships with Uber, Lyft, and others. Hertz also sells vehicles to consumers at Hertz Car Sales locations throughout the United States.
What you'll do
- The Car Sales Manager is responsible for managing the retail business, including the sales process, finance, and the sales team. They will also oversee store management and ensure high customer service scores while supporting omni-channel sales.
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