About this role
The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.
Wage: $20.50/hr.
What You’ll Do:
- Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff)
- Maintain positive and professional rapport with partners.
- Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.
- Communicate consistently and frequently with branch manager
- Maintaining branch cleanliness
- Assist in maintaining service quality standards Hertz is known for
- Follow Hertz policies and procedures daily
What We’re Looking For:
- College degree preferred
- 1-2 years solid customer service experience in a related industry
- Prior management experience in sales and customer service
- A driving record in good standing and valid U.S. driver’s license
- Ability to work effectively in a fast-paced environment
- Excellent written and spoken communication
- Ability to multi-task and contribute to a fast pace environment;
- Line management, and previous sales experience is a plus;
- Must have a valid driver's license and excellent driving record
- Ability to drive multiple types of vehicles (automatic)
- Ability to project a professional appearance
- Ability to read and understand driving directions and maps
- Ability to engage in verbal interaction with customer
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Other facts
About Hertz
Hertz is one of the world’s largest mobility companies, and through its indirect subsidiary, The Hertz Corporation, operates the Hertz, Dollar, and Thrifty vehicle rental brands throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Hertz pioneered the car rental industry, and the Hertz brand is one of the most recognized brands globally. For more than a century, Hertz has offered innovative, differentiated products in an effort to make every rental experience seamless and special. Customers choose Hertz for its wide selection of top-rated vehicles, for its free Hertz Gold Plus Rewards® loyalty program, and because of Hertz’s thousands of convenient locations. Hertz also operates the Firefly car rental brand and Hertz 24/7 car sharing business in international markets and additionally rents vehicles to rideshare drivers through dedicated partnerships with Uber, Lyft, and others. Hertz also sells vehicles to consumers at Hertz Car Sales locations throughout the United States.
What you'll do
- The Assistant Branch Manager supervises overall branch operations to ensure productivity and profitability while maintaining customer satisfaction. This includes managing daily activities, sales efforts, and preparing financial reports.
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