About this role
We are currently seeking an Optometric Assistant to administer visual tests, operate diagnostic equipment, and help with eyewear fittings. This position will report to the Lead Optometric Assistant.
This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.
Pay range: $16.50-$21/hr
Job Responsibilities
- Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation
- Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls
- Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results
- Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses
- Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops
- Help patients select frames and lenses based on prescriptions
- Process patient payments during check-in and check-out
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Previous experience in a vision practice is a plus
- Ability to tech, scribe, and perform optometric tasks
- Strong communication skills
- Proficiency in EHR systems
- Ability to train and lead a team of Optometric Assistants
- Ability to multitask and complete tasks correctly and on time
- Preferred knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software
- Bilingual a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
Other facts
About Hero Practice Services
Hero Practice Services: A Different Kind of Practice Management Group
Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities. With dozens of offices nationwide, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!
Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff. The Hero Practice Services team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness.
Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.
What you'll do
- The Optometric Technician will administer visual tests, operate diagnostic equipment, and assist with eyewear fittings. They will also support optometrists during eye exams and ensure smooth office processes.
Ready to join Hero Practice Services?
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