About this role
Adventure Dental, Vision, & Orthodontics in Santa Fe, NM, is currently seeking a Lead Dental Assistant to optimize patient flow, deliver outstanding patient service, and monitor patient satisfaction. This position will report to the Assistant Operations Manager.
This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.
Pay range: $22-$26/hr
Job Responsibilities
- Communicate proper oral hygiene and preventative care to the patient and family
- Assist in the development and training of dental assistants
- Hold all teammates accountable to meeting expectations in achieving our mission
- Support in the supervision of all clinical teammates to include, but not limited to, training, directing work assignments, monitoring success and opportunities, supporting appraisal reviews and coaching conversations, addressing and resolving complaints
- Assist in protective stabilization dental cases with compassion
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Active EDDA/EFDA certification that meets state requirements
- Radiology education and training that meets state requirements
- Extensive experience working in a dental office
- Proficient with e-Clinical Works a plus
- Current BLS CPR certification
- Experience with administration and monitoring of nitrous oxide
- Ability to understand and accurately record patient vitals
- Experience with protective stabilization cases (i.e. head holding, hand holding)
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
Other facts
About Hero Practice Services
Hero Practice Services: A Different Kind of Practice Management Group
Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities. With dozens of offices nationwide, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!
Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff. The Hero Practice Services team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness.
Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.
What you'll do
- The Lead Dental Assistant will optimize patient flow and deliver outstanding patient service while monitoring patient satisfaction. They will also assist in the training and supervision of dental assistants and ensure the practice is clean and presentable.
Ready to join Hero Practice Services?
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