Customer Service Associate

We are seeking a self-motivated, customer service-oriented individual for a Customer Service Associate role. This full-time position will focus on order entry at the sales counter with other related duties such as:  warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season. Pay: $22 and up depending on exp.

ESSENTIAL DUTIES

• Entering orders at the point of sale using the company computer system
• Interacting with customers over the phone, via email, and in-person
• Greet customers with a friendly attitude
• Basic computer and phone skills
• Communicate to customers the correct product for their application
• Communicate to customers how the material is priced and sold
• Create Sales Orders
• Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
• Efficient scheduling of truck deliveries 
• Clear communication between manager, employees, and clients
• Being honest, courteous, and respectful to customers & employees at all times
• Maintain and assist to keep a clean work environment
• Learn basic knowledge of products available to customers
• Inform management of products/special order material customers need
• Assist with Inventory Cycle Counts
• Order picking/staging/Replenishment
• Shipping/Receiving
• Loading/unloading delivery vehicles
• Other related duties as assigned

REQUIREMENTS

• Basic computer knowledge and Internet use
• Experience with irrigation/landscaping products but not required
• Bilingual (English and Spanish) is preferred, but not required
• Forklift experience helpful
• Ability to lift 75 lbs; 50 lbs on a repetitive basis
• Able to a pass pre-employment drug test/background

The base salary for this position typically falls within the range of $19.00 to $22.88 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.

Job Location:

CPS Distributors - Englewood

      

4501 S. Navajo St. Englewood, CO 80110

 

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

 

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.