About this role
WHO ARE WE?
Come join our dedicated team at South Port Square, a 40-acre campus in Port Charlotte, close to Charlotte Harbor and Punta Gorda — one of Florida’s best-kept secrets! You'll be part of a team with a strong work ethic, where management and co-workers are committed to making a positive impact on our residents’ lives. These extraordinary leaders will help you craft a fulfilling senior living career.
For over 30 years, South Port Square has been meeting the growing needs of retirees and seniors. We’re one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities.
We strive to create an environment of trust and transparency, helping employees find purpose in their work and reach their highest potential. South Port Square is actively seeking a hospitality-driven professional to join our growing team! #nonclinical
ABOUT THE ROLE:
South Port Square is recruiting for a hospitality focused Residency and Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy through sales and move ins. Supports the Director of Sales & Marketing in managing inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.
Here are a few of the daily responsibilities of a Residency Counselor:
- Work closely with the Director of Sales & Marketing to plan and implement strategies and actions that motivate qualified inquiries to meet move-in goals.
- Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
- Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
- Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
- Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
- Complete paperwork and data entry into the lead management system on a daily basis.
- Keeps up to date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
- Actively participate in any in-house marketing events.
- Actively participate in generating resident and prospect referrals
- Actively participate in any community outreach efforts.
Here are a few of the qualifications we need you to have:
- Bachelor’s degree (emphasis in sales/marketing preferred).
- Two years’ experience in marketing/sales and/or knowledge of senior living industry.
- Ability to demonstrate good judgement, time management, problem solving, and decision-making skills.
- Passion to serve the senior population.
- A track record for sales success.
- Excellent written and verbal skill for effective communication.
What We Offer:
- 401K with employer match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Daily Pay
- Extraordinary Rewards Program
- Fun, caring, inclusive work environment!
Full-Time
Salary: From $28.85 per hour
Background Screening Requirement: This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Other facts
About Heritage at Brentwood
Just 20 minutes from downtown Nashville on 48 meticulously planned acres, The Heritage at Brentwood is Middle Tennessee’s only LifeCare® senior retirement community. This is independent living at its finest, with the most comprehensive package of services, amenities, and long-term security available.
With a range of premier residential options, including stand-alone villas, garden villas and apartment homes in a wide variety of floor plans, The Heritage’s selection of retirement homes is unsurpassed. All come with secure, underground or garage parking. But there’s just so much more here. It’s a celebration of healthy, active living, with on-site amenities like the Healthy Life Center with an indoor, heated pool, group exercise, tai chi and yoga classes led by certified trainers, a state-of-the-art, 24/7 fitness center and a full-service day spa and beauty salon.
The campus walking and biking paths connect to the City of Brentwood’s extensive trail system. Nutritious, chef-prepared, restaurant-style dining is available all day. Enjoy the putting green, bocce ball court or a game of badminton; engage in a wide array of intellectually stimulating and socially engaging opportunities and be part of more than 90 resident-driven clubs.
Somerfield Health Center, a beautifully designed on-site health center, ensures residents have convenient access to unlimited days of personalized short- and long-term care, rehabilitation services, skilled nursing and memory care, if needed. Somerfield has earned the prestigious Five-Star Quality Rating from the Centers for Medicare & Medicaid Services (CMS).
Locally owned, The Heritage at Brentwood is managed by Life Care Services™, an LCS® Company. Specializing in senior living communities for over four decades. In the fall of 2020, Life Care Services received its second consecutive first-place J.D. Power Award in Customer Satisfaction with Independent Senior Living Communities.
What you'll do
- The Residency Counselor will work closely with the Director of Sales & Marketing to build occupancy through sales and manage inquiries. Responsibilities include conducting tours, following up with prospects, and participating in marketing events.
Ready to join Heritage at Brentwood?
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