About this role
When you work at Regency Oaks, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you.
Regency Oaks is hiring for a Front Desk Concierge for our South Building!
RESPONSIBILITIES:
The Front desk/Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
Location: Clearwater, FL
Hours: Sun-Wed; 4:00pm to 12:00am
What We Offer:
- $15.00/hour
- Paid Orientation
- Employee Meal Plan
- Full Benefits
- Vacation and Holiday Pay
- Scholarship Program/Tuition Reimbursement
DUTIES:
1. Provide on-going switchboard/telephone coverage.
2. Distribute packages, business mail and magazines.
3. Maintain visitor sign-in logs.
4. Monitor closed circuit security TV cameras and fire alarm board (where applicable).
5. Maintain security for admittance to all entries accessible to public.
6. Prepare maintenance work orders as requested by residents and staff.
7. Prepare correspondence, memo, and other documents.
8. Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
9. PRN - On-call
QUALIFICATIONS:
1. High School graduate.
2 Ability to communicate efficiently in English using proper grammar in a pleasant manner.
3. Typing and experience with Microsoft Office software.
4. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
5. Background Screening through AHCA - https://info.flclearinghouse.com
WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…
- Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
- Extraordinary Reward Program, because we value recognizing and appreciating our employees for their hard work.
- Our comprehensive benefits, because we value health and wellness for you and your family.
- A Free and Confidential Employee Assistance Program because we understand that life happens.
- Paid Training, Paid Time Off, and Paid Holidays.
- Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement
HOSPITALITY FOCUS:
The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
Equal Opportunity Employer
#nonclinical
Other facts
About Heritage at Brentwood
Just 20 minutes from downtown Nashville on 48 meticulously planned acres, The Heritage at Brentwood is Middle Tennessee’s only LifeCare® senior retirement community. This is independent living at its finest, with the most comprehensive package of services, amenities, and long-term security available.
With a range of premier residential options, including stand-alone villas, garden villas and apartment homes in a wide variety of floor plans, The Heritage’s selection of retirement homes is unsurpassed. All come with secure, underground or garage parking. But there’s just so much more here. It’s a celebration of healthy, active living, with on-site amenities like the Healthy Life Center with an indoor, heated pool, group exercise, tai chi and yoga classes led by certified trainers, a state-of-the-art, 24/7 fitness center and a full-service day spa and beauty salon.
The campus walking and biking paths connect to the City of Brentwood’s extensive trail system. Nutritious, chef-prepared, restaurant-style dining is available all day. Enjoy the putting green, bocce ball court or a game of badminton; engage in a wide array of intellectually stimulating and socially engaging opportunities and be part of more than 90 resident-driven clubs.
Somerfield Health Center, a beautifully designed on-site health center, ensures residents have convenient access to unlimited days of personalized short- and long-term care, rehabilitation services, skilled nursing and memory care, if needed. Somerfield has earned the prestigious Five-Star Quality Rating from the Centers for Medicare & Medicaid Services (CMS).
Locally owned, The Heritage at Brentwood is managed by Life Care Services™, an LCS® Company. Specializing in senior living communities for over four decades. In the fall of 2020, Life Care Services received its second consecutive first-place J.D. Power Award in Customer Satisfaction with Independent Senior Living Communities.
What you'll do
- The Front Desk Concierge is responsible for answering and transferring incoming calls, providing information and assistance to residents, staff, guests, and vendors. Additional duties include clerical tasks, maintaining security, and managing visitor logs.
Ready to join Heritage at Brentwood?
Take the next step in your career journey