About this role
Beheer, actualisatie en bewaking van data binnen onze nieuwe Service App-systeem Service First.
Fungeren als eerste aanspreekpunt voor interne en externe vragen met betrekking tot de Service App Service First.
Behandelen, opvolgen en coördineren van afterservice e-mails, met focus op voortgang, duidelijkheid en afstemming
Het bieden van administratieve ondersteuning aan andere vestigingen wanneer nodig, om continuïteit en uniforme werkwijzen te waarborgen
Ondersteuning bij binnenkomende garantievraagstukken via de afterservice e-mail, waarbij dossiers zorgvuldig worden geanalyseerd, opgevolgd en gecoördineerd.
Door correcte afhandeling, heldere communicatie en het signaleren van aanvullende service- of reparatiemogelijkheden draagt deze rol actief bij aan het verhogen van omzet en klantbinding
Other facts
About Henry Schein
Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 25,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.
Henry Schein operates through a centralized and automated distribution network, with a selection of more than 300,000 branded products and Henry Schein corporate brand products in our distribution centers.
A FORTUNE 500 Company and a member of the S&P 500® index, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 34 countries and territories. The Company's sales reached $12.7 billion in 2024, and have grown at a compound annual rate of approximately 11.2 percent since Henry Schein became a public company in 1995.
What you'll do
- The role involves managing and updating data within the Service App system and serving as the first point of contact for inquiries related to the app. Additionally, it includes handling afterservice emails and providing administrative support to ensure continuity and uniformity across locations.
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