Summary
Location
Tunis
Type
full-time
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About this role
THE POSITION
Our Medical Division is currently recruiting a Medical Coordination Assistant (M/F) on a permanent contract.
As a member of the team, you will join a dynamic and caring management unit at our site in Tunis.
As a Medical Coordination Assistant, you will be responsible for carrying out various administrative tasks:
- Apply the current administrative procedures
- Create files in the Medcase tool
- Ensure the management and follow-up of existing files
- Report any sensitive cases or detected anomalies to your line manager
You will also be responsible for managing preventive services:
- Centralize client requests in the context of organizing medical check-ups
- Propose appropriate service providers
- Collect medical information from healthcare providers
- Manage appointments across your international scope
You will hold a versatile position, offering genuine opportunities for career development.
DESIRED PROFILE
You hold a Bachelor’s degree (or equivalent), with or without experience in the insurance sector — but your personality matters just as much to us.
You have already worked in an international environment and possess strong communication, negotiation, and teamwork skills.
You are service-oriented, thorough and detail-focused, with strong interpersonal abilities.
Dynamic, organized and proactive, you demonstrate kindness and patience.
You are able to meet deadlines and work efficiently under pressure.
In short, you are trustworthy and enjoy working in a respectful, supportive and reliable environment.
WHY JOIN US
By joining our teams, you will receive on-site training and comprehensive support in our professions and tools. You will hold a highly versatile position with opportunities for growth.
You will also enjoy numerous social benefits, such as 100% healthcare insurance coverage for you and your family, a performance bonus of up to 13.3% of your gross annual salary if you meet your objectives, a bonus linked to the company's performance, a free transport service for your home-to-office commute (on specific lines and stops), meal and transportation allowances.
Moreover, you will benefit from a work-life balance thanks to our company agreements and flexible work arrangements that allow for variable hours and remote work up to 2 days per week.
The position can be filled in the next few days (or weeks) depending on your availability.
HENNERINT
éficierez de :-
Une forte culture de soutien mutuel et de partage des connaissances
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Des opportunités de formation et un accompagnement de proximité
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Des avantages attractifs : primes trimestrielles et annuelles, indemnité de transport, et assurance santé gratuite pour vous et votre famille
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Un bon équilibre entre vie professionnelle et vie personnelle, favorisé par des horaires flexibles et des options de télétravail (jusqu’à 2 jours par semaine — ou 3 jours pour les salariés en situation de handicap, aidants, ou femmes enceintes)
HENNERINT
Henner, groupe international et indépendant, crée, gère et commercialise des solutions innovantes en assurances de personnes. Nous sommes 1 850 collaborateurs présents dans 20 pays dans le monde. Nous accompagnons chaque jour 64 000 entreprises clientes et 2,3 millions de bénéficiaires.
Notre expertise de la protection sociale se résume en un mot : le Caring. Le Caring c'est bien plus qu’une idée. C’est une promesse que Henner fait à ses clients et à ses partenaires d’exercer ses métiers de conseil en protection sociale, de courtage et de gestion avec le souci permanent de porter une attention particulière à la qualité de son accompagnement.
Other facts
About Henner
Our social protection expertise can be summed up in one word: caring.
Caring is more than just an idea. It’s about how we think and act. We promise our customers and partners that we will provide advice on social protection, brokerage and management of health schemes and take great care in providing them with quality support.
This has been a Henner tradition since our creation in 1947.
As an independent international Group*, we have become a key player in social protection in France while also developing real expertise in international healthcare insurance. But we always remain true to our founding principle. We will always protect our customers as if they were our loved ones, and we will be there for them whenever they need us.
Committed to providing tailored advice according to the needs of our customers and partners, we create and manage innovative health insurance solutions and products that we market directly or via our network of partners in France and worldwide. We also offer solutions for life and disability insurance, pensions, employee savings and employee share ownership.
Our mission is also to facilitate our policyholders’ access to quality medical network, regardless of their location, and to offer preventive healthcare and wellbeing in the workplace programmes for our customers.
We are there for our customers whenever and wherever they need us. That’s how caring we are at Henner.
What you'll do
- As a Medical Coordination Assistant, you will carry out various administrative tasks and manage preventive services. This includes applying administrative procedures, creating and managing files, and centralizing client requests for medical check-ups.
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