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Quality Engineer II
full-time•Hebron
About this role
Position Purpose:
Handles customer concerns through effective problem-solving, helps in identifying root causes, tracks corrective actions, supports APQP launch initiatives. Heads and supports effective implementation of IATF16949 Quality Management System. Drives continual improvement activities on the manufacturing floor to ensure processes delivers product that meet customer expectations.
Essential Functions:
- Drive customer concerns to closure through effective problem-solving.
- Drive supplier quality improvement.
- Help suppliers identify root causes and corrective action.
- Track corrective actions for timely closure.
- Lead structured problem-solving approach for internal and external problems.
- Develop and implement systems to support IATF16949 compliance activities.
- Track scrap, rework, internal and external PPM, and lead teams for improvement.
- Lead the Internal Auditing of the Quality System.
- Support APQP launch initiatives through effective management of PPAP process, development of control plans and PFMEAS, participation in APQP meetings.
- Mentor, coaches, and teaches Quality Engineers, Technicians, and Line Inspectors.
- Identifies and completes capital purchases based on business needs
- Develop and leads training for the site with regards to lean practices.
Education and Training
- Bachelor’s Degree in Engineering Discipline required. Mechanical/Industrial Engineering
Minimum Qualifications
5+ Years’ Experience in:
- Tier One automotive sector – Required.
- Using APQP tools (FMEA, Control Plans, QFD, DOE) – Required.
- 8D problem solving process – Required.
- Using and applying Statistical tools – Required.
- ISO9001 / IATF16949 methodology – Required.
- Understanding of industry standards with regards to destructive and non-destructive testing.
- Understanding of GD&T
- Supplier development – Preferred.
- Six Sigma Green Belt – Preferred.
Physical Demands
- Constant 6+ hours of workday sitting, cervical spine motion, simple grasp, fine manipulation.
- Minimal 1-3 hours of workday standing, walking, forward bending, squatting, kneeling, reaching.
- Occasional 1 hour of workday balancing (for standing, walking etc.), lower extremities (for sitting, standing, walking, squatting).
Environmental Conditions
- This job operates in a manufacturing environment. The employee is occasionally exposed to industrial noise, dust, heat, fumes.
Behavioral Traits
- Good problem-solving/Decision-making skills.
- Excellent written/verbal communications.
- Ability to work independently and as a team.
- Excellent interpersonal and collaboration skills required.
- Motivated/Self-Starter.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
What you'll do
- The Quality Engineer II handles customer concerns by driving effective problem-solving, identifying root causes, and tracking corrective actions, while also supporting APQP launch initiatives. This role is responsible for driving continual improvement on the manufacturing floor and ensuring the effective implementation of the IATF16949 Quality Management System.
About Hendrickson
Magnus Hendrickson started manufacturing commercial trucks in 1913 to meet the demand for robust, durable vehicles. The company introduced the first tandem suspension in 1926.
From the beginning, Hendrickson's only business has been to serve the needs of the commercial vehicle industry. This focus, bolstered by an unrelenting pursuit of technological leadership, is the key to our status as the world leader in the design and manufacture of high-quality truck, tractor, and trailer suspensions, liftable suspensions, steel leaf springs, bumpers, and stamped components for the heavy-duty transportation market.
Since its acquisition by The Boler Company in 1978, Hendrickson has grown five-fold. Today, Hendrickson is a major supplier to every North American heavy-duty truck and trailer OEM, as well as many manufacturers in Europe, Australia, Mexico, Japan, and Latin America. Our products are helping these partners increase durability, lower operating costs, enhance driver comfort, and reduce weight. And after producing more than 2,000,000 walking beam truck suspensions and 2,000,000 air-ride trailer suspensions, our goal continues to be providing the most technologically advanced and differentiated products available—today and for the road ahead.
We value the opportunity to engage and connect with the industry, our customers, and the public on LinkedIn. Hendrickson USA, L.L.C. does not represent, endorse nor are we responsible for the content or accuracy of views or opinions shared by associates or others to their personal social media networks.
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Frequently Asked Questions
What does a Quality Engineer II do at Hendrickson?
As a Quality Engineer II at Hendrickson, you will: the Quality Engineer II handles customer concerns by driving effective problem-solving, identifying root causes, and tracking corrective actions, while also supporting APQP launch initiatives. This role is responsible for driving continual improvement on the manufacturing floor and ensuring the effective implementation of the IATF16949 Quality Management System..
Is the Quality Engineer II position at Hendrickson remote?
The Quality Engineer II position at Hendrickson is based in Hebron, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Quality Engineer II position at Hendrickson?
You can apply for the Quality Engineer II position at Hendrickson directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.