Are you looking for a stable company to grow with?
$20 per hour Plus Monthly Bonus! Annual Earnings $42,000-$55,000!
Are you looking to build a professional career with a company whose strong culture of Servant Leadership and People Development is dedicated to helping you reach your full potential?
Hendrick Automotive Group is seeking talented, driven individuals to join our Luxury Customer Concierge Center, supporting brands like BMW, Lexus, Mercedes-Benz, Audi, Land Rover, etc. Provide excellent service to our customers by phone, text, and email from our state of the art corporate facility in Charlotte!
Enjoy a solid hourly income while earning bonuses based on your growth path as you progress through our Teammate and Leadership Development Program.
As a new member of our team, you will receive personalized training by a dedicated mentor who is focused on your growth and development. Our department promotes primarily from within, so we invest in people to prepare them for Leadership opportunities.
Enjoy a supportive team-based work environment where we make production fun with healthy competition, encouraging teammates, and Leaders who care.
APPLY TODAY!
Essential Duties and Responsibilities:
Provides professional concierge service to customers via inbound and outbound phone calls, text, and email.
Accurately logs all customer interactions into Dealership Management System.
Schedules appointments for customers to visit dealerships.
Follows up on appointment outcomes.
Works and communicates with teammates to promote a positive, inclusive, and supportive professional working environment.
Maintains an organized, clean, and safe work area.
Participates in required training.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Maintains accurate timekeeping record in timekeeping system.
Complies with Company policies and procedures.
Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
Other duties as assigned.
Our Teammates enjoy:
Bonuses for Performance
Developmental Bonuses based on Growth and Tenure
Excellent Benefits (See Below)
12 weeks of Paid Training (We invest in your success!)
Growth and Development along an established career path
Management Opportunities (We promote primarily from within)
A fun, exciting, and professional working environment
Benefits:
Medical and prescription coverage
Basic life insurance, 401(k) with company match
Employee Assistance Program
Employee discounts on vehicle purchases, parts, and service
Paid-time-off
We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, and supplemental life insurance.
Comprehensive employee recognition programs
Continued training through Hendrick University and the manufacturer
Opportunities for career advancement
The Ricky Hendrick College Scholarship Program is available for eligible dependents of Hendrick employees.
Job Requirements:
Computer/Email Proficient
Good verbal communication skills
Strong Multi-Tasking ability
Professionalism & Strong Work Ethic
Positive, upbeat, and friendly personality
Desire and drive for excellence
Must enjoy a competitive, fast-paced environment
Must submit to and successfully complete MVR, background check, and pre-employment drug test
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Representing 131 franchises and 26 manufacturer nameplates from the Carolinas to California, Hendrick Automotive Group is the largest privately held automotive retail organization in the United States. Headquartered in Charlotte, North Carolina, the company employs more than 10,000 people in its 95 dealership locations, 21 collision centers and four accessories distributor installers in 13 states. For more information, please visit www.HendrickCars.com.
In 2020, Hendrick Automotive Group generated approximately $10 billion in revenue after selling 219,000 vehicles and servicing 2.4 million cars and trucks.
Hendrick Automotive Group offers new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service and body repair. The company has contributed significantly to improve the quality of life for people in need through charitable contributions.
Hendrick Automotive Group believes that our teammates are our most important assets, along with our culture. Our people are the foundation of our brand. Our success as a whole is dependent on preserving our reputation of respect and quality. We are a company that believes in our core values and upholding them through great people, high standards and best practices.
We pride ourselves on our behavior. We treat our customers, corporate partners and each other with respect. We believe in communication and hold each other accountable for the high standards of excellence that are set from our chairman, Rick Hendrick.
For additional information on career opportunities - https://www.hendrickcars.com/hendrick-careers.htm.
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