About this role
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in coordinating day-to-day operations across order management, logistics, and reporting, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Coordinate daily order management, including exporting order files, quality checks, and enriching orders with logistics and packaging requirements
- Upload, batch, and process orders in the label generation tool and send batches to third-party logistics providers (3PLs)
- Create, update, and distribute weekly logistics and operations reports, including customer delay communications
- Support inbound supply chain operations to ensure ingredients arrive in full and on time
- Document and report data or technology issues, supporting timely resolution and process improvement
- Perform ad-hoc operational and administrative tasks, including system and customer database updates
- Support invoice matching, unit economics reporting, and ad-hoc operational analysis
What you’ll bring
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced operations environment
- Solid Excel and analytical skills, with experience handling data, reports, and quality control checks
- High attention to detail and a commitment to accuracy, compliance, and process excellence
- Problem-solving mindset with the ability to identify issues and support continuous improvement
- Clear and effective communication skills to collaborate with cross-functional teams and external partners
- Working knowledge of supply chain, logistics, or order management processes
- A collaborative, team-oriented approach with a focus on delivering reliable, high-quality operational support
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
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Other facts
About HelloFresh
HelloFresh is on a mission to change the way people eat, forever!
From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022.
HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.
Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.
Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.
We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
What you'll do
- The Logistics Coordinator will coordinate daily order management, logistics, and reporting to enhance customer satisfaction. This includes managing order files, processing orders, and supporting supply chain operations.
Ready to join HelloFresh?
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