About this role
The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in ensuring the smooth execution of Fast/Fast NID onboarding, maintaining high data quality, reducing lead times, and supporting governance across systems and stakeholders. In addition, this role supports the team with workload distribution, quality assurance, onboarding of new team members, and continuous improvement initiatives, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Own and coordinate complex or priority Fast/Fast NID feasibility assessments, liaising with Suppliers, FSQA, HelloConnect and Culinary teams.
- Ensure end-to-end accuracy, timeliness, and completeness of NID data across systems
- Support ingredient propagation initiatives by proactively identifying risks, gaps, and dependencies
- Support the team with daily workload planning, task prioritization, and coverage for the Sourcing team
- Provide day-to-day guidance, coaching, and feedback to coordinators
- Support onboarding and training of new team members, ensuring consistent ways of working
- Maintain and oversee the Sourcing Jira Board (INTL & ANZ), ensuring dashboards and workflows are accurate and governance-ready
- Prepare and validate weekly and monthly performance reports on NID submissions, throughput, and bottlenecks
- Support documentation and standardization of SOPs, playbooks, and escalation paths
- Contribute to automation, tooling, or reporting enhancements
What you’ll bring
- Minimum 3 to 4 years of experience in sourcing, procurement, supply chain operations, or a similar coordination-heavy role
- Prior experience mentoring, guiding, or acting as a point of reference for peers
- Strong working knowledge of Google Workspace and Microsoft Office Suite
- Solid experience with Jira and/or ticket-based workflow tools
- A high attention to detail with a strong ownership mindset
- Ability to manage competing priorities and multiple stakeholders in a fast-paced, international environment
- Strong written and verbal communication skills.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
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Other facts
About HelloFresh
HelloFresh is on a mission to change the way people eat, forever!
From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022.
HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.
Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.
Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.
We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
What you'll do
- You will coordinate complex Fast/Fast NID feasibility assessments and ensure the accuracy and completeness of NID data. Additionally, you will support the team with workload planning and onboarding of new members.
Ready to join HelloFresh?
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