French Copywriter & Marketing Operations

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The role

We’re looking for a strong French copywriter who’s keen to grow into a broader marketing and growth role. This is a hands-on position at the intersection of content, localisation and marketing operations. You’ll start with writing and adapting high-quality French content across multiple formats, and progressively expand into growth initiatives, campaigns and cross-team collaboration.

If you love writing, care deeply about quality, and want to learn how marketing really works in a fast-growing tech company, this role is for you.

What you'll do

​​French copy & localisation (core focus)

• Write and adapt high-quality French copy across multiple formats (product, website, marketing, CRM, paid ads, landing pages)

• Ensure all French content feels native, clear and on-brand

• Support localisation of new features, pages and launches

• Maintain tone of voice consistency and language quality

• Review, improve and polish AI-generated or translated content

Marketing & growth support (progressive exposure)

• Support local campaigns across acquisition, content and lifecycle

• Work with central marketing teams on briefs, launches and experiments

• Help localise assets for paid, organic and CRM channels

• Contribute ideas to improve activation, engagement and adoption

• Learn how growth, performance and lifecycle marketing operate end-to-end

Cross-functional collaboration

• Work closely with Growth, Product, Sales and Clinical teams

• Act as the French language point of contact internally

• Share insights on language, messaging and user feedback

What you'll bring

• Native-level French writing skills (this is non-negotiable)

• Strong copywriting ability across different formats

• Good written English (you’ll work in English daily)

• 1-3 years of experience in content, copywriting, marketing, or related fields (this can include internships, freelance, or student projects)

• Curiosity, motivation and willingness to learn fast

• Strong attention to detail and pride in high-quality work

• A proactive, positive and growth-oriented mindset

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us

• Real product momentum. We’re not trying to generate interest, we’re channeling it.

• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.

• Unmatched impact. Play a pivotal role in defining and scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day.

• Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.

• Global reach. Help shape our international expansion as we bring Heidi to key international markets.

• Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge.

• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi’s commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.