About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property’s rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Responsible for performing all esthetic services (including all facials and waxing services) for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System.

Essential Duties and Responsibilities

• Greet guests and members in a professional, friendly manner.

• Select the appropriate spa treatments based on the client’s needs after reviewing the client intake form with each guest.

• Perform spa treatments within the scope of training and utilizing draping protocols.

• Complete accurate and legible client intake notes.

• Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.

• Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.

• Safeguard client information and confidentiality.

• Execute professional boundaries and do not engage in dual relationships with clients.

• Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• Current state cosmetology or Esthetician’s license.

• High school diploma or equivalent.

• Minimum of two years’ experience in esthetics.

• In-depth knowledge of the latest esthetic industry techniques, equipment, services, and products.

• Willing to maintain the highest levels of confidentiality regarding guests and staff.

• Customer service oriented and able to communicate effectively with clients, clinic management, fellow therapists, and sales staff.

• Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.

• Good dexterity in fingers, wrists, and hands with or without reasonable accommodation.

• Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.