HH
Barista
full-time•Dallas
About this role
About Us
Located in the middle of the most prestigious part of Uptown Dallas, The Stoneleigh is a storied landmark with a rich and alluring legacy. Currently under a $20.0M renovation, The Stoneleigh will be reimaged and emerge in Marriott’s prestigious Autograph Collection in early Q2 2026. The Stoneleigh will re-launch with expansive rooms, exceptional dining, and an ambiance that blends bold, timeless design with modern luxury. The Stoneleigh will be the new home for the next restaurant from awarding-winning chef, Chef Michael White. Chef Michael White has many culinary accolades including the James Beard award; 5 simultaneous Michelin stars; and multiple New York Times 3-star and 4-star reviews. Chef Michael White’s concepts at The Stoneleigh include, the Lions Den, where each dish is composed with care, weaving together seasonal ingredients, global inspiration, and a distinctly Dallas spirit. Lions Den has an early March 2026 opening date.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Provide superior customer service while maintaining a clean and attractive outlet for guests.Essential Duties and Responsibilities
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests.
Prepare customers’ orders as requested accurately and efficiently.
Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
Maintain the highest level of standards for all product preparation.
Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
Ability to operate a keyboard and Point of Sale procedures.
Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? NoBenefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
What you'll do
- The Barista is responsible for providing superior customer service and maintaining a clean and attractive outlet for guests. This includes greeting customers, preparing orders, ensuring guest satisfaction, and complying with accounting guidelines.
About HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.
Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations.
Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Ready to join HEI Hotels & Resorts?
Take the next step in your career journey
Frequently Asked Questions
What does a Barista do at HEI Hotels & Resorts?
As a Barista at HEI Hotels & Resorts, you will: the Barista is responsible for providing superior customer service and maintaining a clean and attractive outlet for guests. This includes greeting customers, preparing orders, ensuring guest satisfaction, and complying with accounting guidelines..
Is the Barista position at HEI Hotels & Resorts remote?
The Barista position at HEI Hotels & Resorts is based in Dallas, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Barista position at HEI Hotels & Resorts?
You can apply for the Barista position at HEI Hotels & Resortsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.