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Assistant Housekeeping Manager
full-timeSan Diego

Summary

Location

San Diego

Type

full-time

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About this role

About Us

Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The Assistant Housekeeping Manager is responsible for maintaining the hotel in a clean, safe, and well-organized condition to ensure a positive experience for guests, associates, and vendors. This role provides daily direction, training, and support to the Housekeeping Team while ensuring departmental standards, safety practices, and cleanliness expectations are consistently met.

This is a non-exempt, hourly management (OEM) position. The role actively participates in operational duties in addition to supervising staff. Work hours may vary based on business needs, including weekends and holidays.

This position is paid on an hourly basis and is eligible for overtime in accordance with California wage and hour laws. The estimated annualized compensation of $69,290 is based on an average of approximately 1.5 hours of overtime per workday. Overtime hours are not guaranteed and may vary depending on operational requirements. All overtime is paid in compliance with applicable state and local laws, including meal and rest period requirements.

Essential Duties and Responsibilities

•Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

•Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

•Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

•Respond to guest requests, concerns and problems to ensure guest satisfaction.

•Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.

•Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.

•Comply with attendance rules and be available to work on a regular basis.

•Perform any other job related duties as assigned.

Qualifications and Skills      

Education and Experience

•Housekeeping experience preferred.

Knowledge, Skills and Abilities

•Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs with or without reasonable accommodations.

•Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodations.

•Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.       

Compensation

Salary Range: $26.00 - $26.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental 
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Other facts

Tech stack
Housekeeping,Supervision,Communication,Problem Solving,Inventory Control,Safety Practices,Guest Satisfaction,Training,Emergency Procedures,Health Standards

About HEI Hotels & Resorts

Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.

Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations.

Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 2002

What you'll do

  • The Assistant Housekeeping Manager supervises the cleaning of guest rooms and public areas, ensuring compliance with cleanliness and safety standards. This role also involves training and supporting the housekeeping team while responding to guest requests and concerns.

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Frequently Asked Questions

What does a Assistant Housekeeping Manager do at HEI Hotels & Resorts?

As a Assistant Housekeeping Manager at HEI Hotels & Resorts, you will: the Assistant Housekeeping Manager supervises the cleaning of guest rooms and public areas, ensuring compliance with cleanliness and safety standards. This role also involves training and supporting the housekeeping team while responding to guest requests and concerns..

Why join HEI Hotels & Resorts as a Assistant Housekeeping Manager?

HEI Hotels & Resorts is a leading Hospitality company.

Is the Assistant Housekeeping Manager position at HEI Hotels & Resorts remote?

The Assistant Housekeeping Manager position at HEI Hotels & Resorts is based in San Diego, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Assistant Housekeeping Manager position at HEI Hotels & Resorts?

You can apply for the Assistant Housekeeping Manager position at HEI Hotels & Resorts directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about HEI Hotels & Resorts on their website.