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Identity Management Officer
full-time•Greater London
About this role
The main purpose of the role is to grant access to the restricted areas of Heathrow Airport in line with the Heathrow Security Standards and Department for Transport Statutory. Requirements whilst delivering an excellent customer service. The role will include both pass administration duties and the issuing of a pass. The successful candidate may also be required to cover other duties to support the operation when required. To deliver a customer focussed identity management service. To review and assess application details, ensuring compliance against legislation and the Heathrow ID Pass Standard
This is a full time role with no flexibility to work remotely.
Click here for full job description HAL_F_Identity Management Officer.docx
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.Working location
This is an airport-based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.
What you'll do
- The Identity Management Officer is responsible for granting access to restricted areas of Heathrow Airport while ensuring compliance with security standards. The role includes pass administration duties and delivering excellent customer service.
About Heathrow
Heathrow is the UK’s international gateway, the largest airport in Europe and the most connected megahub in the world – connecting to over 230 destinations in nearly 90 countries. The airport welcomes over 82 million passengers a year and serves as Britain’s hub for tourism, investment and trade – with over 26% of the UK’s exports (by value) going through Heathrow. With over 90,000 working at Heathrow, the airport is also a hub for employment as the UK’s largest single-site employer.
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Frequently Asked Questions
What does a Identity Management Officer do at Heathrow?
As a Identity Management Officer at Heathrow, you will: the Identity Management Officer is responsible for granting access to restricted areas of Heathrow Airport while ensuring compliance with security standards. The role includes pass administration duties and delivering excellent customer service..
Is the Identity Management Officer position at Heathrow remote?
The Identity Management Officer position at Heathrow is based in Greater London, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Identity Management Officer position at Heathrow?
You can apply for the Identity Management Officer position at Heathrowdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.