About this role
Operations Consultant - Settlements
Is this your next move?
This isn't just any old banking role, this will keep you challenged, motivated and happily on your toes. You'll be a crucial member of the Settlements team responsible for managing the process of settling, paying out and maintaining loans. You'll own a bunch of tasks, provide admin and support, ensure our regulatory compliance obligations are met and issue related documentation and enter data.
Does this sound like you?
You may be looking to get your foot into the banking sector or you're looking for the perfect career step within Financial services. You're a collaborator, people person and team player. You've got a 'get things done' attitude, have no problem working to deadlines and are ready to roll up your sleeves and get into it.
You're a pro with:
Banking or finance experience preferred
Knowledge in loan documentation and securities
Strong AML knowledge
Customer service or administration experience
Good eye for detail and problem-solving skills
Does this sound like you?
Above all else you believe in finding the best outcome for our customers and for Heartland. You've got excellent working knowledge of credit and collection best practice and all related legislative requirements. You like to take ownership of your work and can work to tight deadlines and juggle competing priorities with ease. You've got a great sense of humour, you're a team player and have loads of initiative to drive results. You'll have a proven record of building strong relationships with customers and colleagues.
A bit about us and what we do
Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland Group owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto our customers through faster service and better rates.
Can you see yourself here?
We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).
Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks!
Diversity & Inclusion
At Heartland, we're proud to celebrate the many characteristics that make each of us different. We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people.
Keen to learn more?
For an insight into life at Heartland, check out our Instagram @heartlandbanknz or follow us on LinkedIn www.linkedin.com/company/heartland-bank-nz.
Other facts
About Heartland
With roots stretching back to 1875, Heartland is proudly New Zealand operated and managed. Our focus is on the household, business and rural sectors, offering specialist products which meet the specific needs of our customers.
Join our Heartland
Heartland is an innovative and award-winning financial services group. We’re committed to creating a culture of inclusivity that celebrates our diversity and supports the wellbeing of our people.
Our work environment is challenging, stimulating and rewarding and we offer real opportunities for learning and career development.
Diversity, equity and inclusion
We’re proud to celebrate the many characteristics that make each of us different. We’re committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We believe diversity allows us to identify new opportunities, solve problems and make the right decisions.
Many of our people contribute to our inclusive culture through Heartland’s groups and committees, including our Rainbow Committee, Health & Wellbeing Committee, Diversity Committee, Manawa Whenua (our internal network for Māori employees and allies) and our Pasifika Group.
We're proud to be a Living Wage Employer, Hearing Accredited Workplace, Rainbow Tick Certified, and to have been a finalist in the 2020 Diversity Awards NZ in relation to our Manawa Ako internship programme.
What you'll do
- You will manage the process of settling, paying out, and maintaining loans. Additionally, you will provide administrative support, ensure regulatory compliance, and issue related documentation.
Ready to join Heartland?
Take the next step in your career journey