About this role
Lead Receptionist
Schedule: Monday-Friday, 8:00am – 4:30pm, with availability to work occasional evenings & weekends as needed
Pay: $20.75/hour
The Heritage at Brentwood is a premier senior living community looking for a hospitality-focused Lead Receptionist to provide first-class services for our senior living community. The Lead Receptionist is an integral part of setting first impressions of our community by greeting and welcoming all residents and guests in a courteous and professional manner.
Job Responsibilities
- Answers phones and transfers all incoming calls as directed
- Gives information, direction and other appropriate assistance to residents, staff, guests, and vendors
- Performs a variety of other clerical duties
- Creates weekend receptionist schedules (quarterly)
- Acts as backup for evening and weekend receptionists as needed
- Organizes and attends annual receptionist team meetings
- Coordinates regular revision of the Receptionist Handbook
- Trains all new receptionist team members
Qualifications
- HS graduate or equivalent preferred
- Ability to communicate efficiently and effectively in English, both spoken and written
- At least one years’ experience as a receptionist handling multiple phone lines preferred
- Outstanding customer service and organizational skills required to handle a variety of tasks as one time
- Experience with Microsoft Office applications and other office equipment preferred
- Experience with computers, typing, and other office equipment preferred
Full-Time Benefits
- Medical / Dental / Vision Insurance
- Employer-Paid Basic Life & Long-Term Disability
- Voluntary Life & Short-Term Disability
- Flexible Spending Account
- 401(k) Retirement Plan with Matching
- Employee Referral Bonus Program
- Employee Assistance Program (EAP)
- DailyPay – Work today, get paid today!
- PTO & Paid Holidays
Visit our website: https://www.theheritagelcs.com/careers/
Pre-employment criminal background check and drug screening are required.
An Equal Opportunity Employer
Other facts
About Hearthwood Senior Living
The Oak of Bartlett offers a complete spectrum of lifestyle options for seniors of all ages, and at all stages of life. These options include Independent Living, Assisted Living, Memory Care Assisted Living, Skilled Nursing Care Services, Short- and Long- Term Rehabilitation and Adult Day Services. The common thread that runs through our entire community is the emphasis on a gracious and caring way of life, compassion and respect for individual dignity, and a lifestyle designed to celebrate life, enhance and nurture the mind, body and spirit.
The Oaks at Bartlett is a 5-Star, CARF accredited Continuing Care and Rehabilitation Community where providing the best quality care to our residents is our priority and commitment. As a The Oaks at Bartleytt employee, you have the power to make a difference in the lives of others. Our rewarding work environment fosters teamwork and compassion. Our employees are our biggest assets, and we strive to provide each employee with a career path to success. As a Clare Oaks team member, a multitude of attractive benefits are available that include, but are not limited to, 401k with company match, Paid Time Off (PTO), Tuition Reimbursement, Medical, Dental and Flexible Spending Account. We are always looking to hire passionate, service-oriented individuals to be a part of our team.
What you'll do
- The Lead Receptionist is responsible for greeting and welcoming residents and guests, answering phones, and providing information and assistance. They also create schedules for weekend receptionists and train new team members.
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