About this role
You can Make A Difference in the lives of others!
At Heart to Heart Hospice, we provide “Compassionate Care from Our Hearts to Yours.” Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
Office Support Coordinator
What You Must Have:
- High school diploma or its equivalent required
- Minimum of 1 year of office experience
- Ability to work with other employees and provide customer focused support for field agencies
- Familiar with Microsoft Outlook, Word, Excel, and computer literacy
- EMR and/or healthcare experience a plus
- Organized work habits, ability to multitask with accuracy
- Reliable transportation, valid Driver’s License and Automobile Insurance
Full Time Employee Benefits
- Competitive Pay
- Medical, Dental & Vision insurance
- Paid Time Off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
What You Will Do:
- Answer, screen and transfer inbound phone calls with effective customer service and professional skills
- Receive and direct visitors and clients
- General clerical duties including, but not limited, to photocopying, fax and mailing
- Maintain electronic and hard copy filing system
- Work with and support other team members
- Support staff in assigned project-based work
- Maintain confidentiality in all aspects of client, staff and agency information
- Provide high level of customer service and professionalism
- Timely submission of all documentation
- Performance of other duties as required
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
We are looking for a compassionate, talented and experienced Office Support Coordinator that is experienced in customer service and eager to join an exciting organization.
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
Other facts
About Heart to Heart Hospice
Heart to Heart Hospice, founded in 2003, is one of the largest private providers of hospice care in the United States. Headquartered in Plano, TX, Heart to Heart Hospice provides a broad range of palliative and support care services to patients with life-limiting illnesses across 54 locations throughout Texas, Michigan and Indiana. Services provided include nursing care; physician services; counseling and social worker services; homemaker services; physical, occupational and speech therapy; spiritual counseling and bereavement; and medication for symptom and pain control. At Heart to Heart, we understand the emotional and physical challenges associated with life-limiting illness for both the patient and their loved ones. Our care team is committed to providing patients with what they need most: freedom from pain, emotional and spiritual support, and the ability to control the direction of their care. To learn more about Heart to Heart Hospice, please visit us at www.htohh.com.
What you'll do
- The Office Support Coordinator will answer and direct phone calls, manage visitor interactions, and perform general clerical duties. They will also maintain filing systems and support team members with project-based work.
Ready to join Heart to Heart Hospice?
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