About this role
Regions outpatient Rehab has an opportunity available for an individual with exceptional customer service skills to join our Neuroscience Center in a Ambulatory Reception Coordinator/Scheduler position.
This position will help create and maintain a welcoming environment for all patients, visitors, and staff by providing exceptional customer service Independently performs patient check-in, registration/insurance verification, appointment scheduling, providing patient directions, monitoring wait times, and acting as a patient advocate. Assists in supporting the Scheduling Coordinators by receiving incoming calls and scheduling Rehabilitation for all outpatient sites as needed. This work may vary in percentage of time per function, in location, and working schedule. Performs related duties as assigned.
Minimum 1 year previous clerical and/or customer service experience.
Preferred Qualifications:
Two years post-secondary education in Healthcare or Business Administration
Three to four years in a health care setting
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Other facts
About HealthPartners/GHI
HealthPartners, an integrated health care organization providing health care services and health plan financing and administration, was founded in 1957 as a cooperative. It's the largest consumer governed nonprofit health care organization in the nation – serving more than 1.8 million medical and dental health plan members nationwide. Our care system includes a multi-specialty group practice of more than 1,800 physicians that serves more than 1.2 million patients. HealthPartners employs over 26,000 people, all working together to deliver the HealthPartners mission.
For more information, visit our company site at https://www.healthpartners.com or our career site at https://www.healthpartners.com/hp/careers.
What you'll do
- The Ambulatory Reception Scheduler Coordinator will independently perform patient check-in, registration, appointment scheduling, and provide directions to patients. They will also assist Scheduling Coordinators by receiving calls and scheduling Rehabilitation for outpatient sites.
Ready to join HealthPartners/GHI?
Take the next step in your career journey