CD Specialist

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

 Location: Addison, Texas

Entry level job duties include but not limited to:

• Onsite position working Monday through Friday 8 AM to 5 PM at HealthMark’s corporate office in Addison, Texas.

• Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients.  

• Burn multiple CDs at one time using a desktop computer and laptop

• Monitor client queues and clear daily

• Identify and notify Lead if additional help is needed due to high volume

• Notify Lead of any issues preventing processing, i.e. access issues, system speed

• Communicate professionally with other teams to fulfill job duties    

• Reports directly to the POD Lead

• Send daily End of day screenshots to Lead and Manager

• Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues

• Abide by HIPAA guidelines while ensuring the confidentiality of PHI

• Attend all standups the team has each week

• Report all hours worked accurately into ADP

• Enter stats accurately in self-report tracker

Qualities that the candidate for this position should include:

• Ability to work in a high volume and fast paced environment

• Ability to multitask to meet deadlines and daily goals

• Fast learner

• Quick worker

• Team player

• Positive attitude

• A go getter looking to more than the minimum requirement.

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

• Robust Health Insurance Plan Options with Company Coverage

• Company HSA Account Contributions for Eligible Health Plans (Medical BCBS)

• Vision and Dental Plan Options

• STD. LTD, Life. Life AD&D, EAP

• Competitive Paid Time Off including Paid Holidays

• 401(k) Plan Offering with Employer Matching

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Job Type: Full-time