Description

Job Summary

This position is responsible for the day-to-day operations of the Insurance and Liens Department, including third-party liability collections and general department support functions to ensure accounts are worked timely and appropriately. Job responsibilities: functions as a liaison between clients and Health Advocates, assists in the management of work flow and helps to maintain the organization and structure of the department, assists in the management of work flow, monitors staff inventory levels and performances, reviews accounts with staff and performs quality control audits, reviews and updates department procedures and training manual, prepares staff reviews and addresses other issues timely and performs disciplinary actions as needed, assists in the planning and execution of accounts receivable projects, ensures compliance with all company/department policies/procedures and Medi-Cal and Commercial Insurance Federal and State laws, and performs miscellaneous related duties, as required.

Qualifications

· High School or GED equivalent required. Bachelor’s degree preferred, or any combination of education/experience to perform the essential functions of the job.

· 2+ years of supervisory experience

· 2+ years of experience in hospital billing and collections

· In-depth knowledge of Government and Managed Care billing in a health care delivery environment

· Thorough knowledge of hospital billing and collections for both government and non-government payers

· Knowledge of ICD-10, UBO4, Hospital Denials Management, and claim edits

· Excellent verbal and written communication skills

· Proven leadership skills and abilities

· Strong problem-solving skills

· Proficient in Microsoft office (Word, Excel, Outlook, etc.)

· Type 35 wpm

· The ideal candidate will have in-depth knowledge of hospital billing and collections processes for both government and non-government payers

Working Title: Supervisor

Pay Rate: $33.80 - $51.00 per hour (Depends on relevant experience)

Position Type: Full-time; Exempt

Schedule: Alternative Work Week Schedule: Mon-Thurs 7:30 am - 5:00 pm and Fri 7:30 am -12:30 pm

Other: We conduct assessment testing and post offer background checks

Benefits

Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare and Insurance Benefits, Retirement Benefits, Employee Discounts, Employee Assistance Program, Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off.

About Us

Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve. Our success is born from a very unique blend of resources, expertise, and an unwavering determination to identify coverage and recovery solutions on behalf of patients that simply have no ability to pay their increasing financial healthcare debts. Innovation and compassion are integral to Health Advocates’ identity and these attributes have historically served our clients very well. We are proud of our past, excited about our future, and confident of our continued success.

This position requires access to confidential protected health information (PHI). This employee is expected to protect the privacy of all PHI in accordance with Health Advocates' privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule.

Health Advocates

21540 Plummer Street, Suite B

Chatsworth, CA 91311

(818) 995-9500 p

(818) 995-6872 f

Health Advocates is an equal opportunity employer. We believe all of our employees should be treated fairly, consistently, and with dignity and respect. Our goal is to maintain a satisfied and productive team of employees. The keys to reaching that goal are effective leadership, fair and competitive wages and benefits, dedication to the job, and close attention to employee relations matters.

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