Security Service Technician

Overview

We are seeking a skilled Security Service Technician to join our team. In this role you will need to be familiar with inspecting, testing, servicing, trouble shooting and repairing Access Control, CCTV and Intrusion Systems in medium and large commercial buildings.

Responsibilities

• Respond to emergency and scheduled service calls requiring installation, programming or repair to Access Control, CCTV, and Intrusion Systems
• Test all systems and equipment, after repairs are made, to ensure performance of system.
• Performing maintenance service calls at customer sites
• Install, diagnose and repair/replace wiring, devices and both analog and digital control panels for security, access control, and CCTV systems
• Maintain and repair CCTV, Access Control, and Intrusion system components, including circuit cards, power supplies, software, copper and fiber optic systems platforms.
• Complete all appropriate company paperwork as required.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Assist customers on site with all questions and concerns in a timely and professional manner.
• Communicate and effectively interact with other contractors and building owners.
• Resolve field problems through research of multiple alternatives.
• Preferred: California Alarm Company Employee card or ability to obtain one.
• Installation, service, troubleshooting and programming numerous Access Control, CCTV, and Intrusion Systems including: RS2, Samsung Hanwha, DMP, Bosch, Avigilon, and Milestone is desired.
• Possess knowledge of computer programming and technologies related to Access Control, CCTV, and Intrusion systems.

Qualifications

• Valid driver's license with a clean driving record.
• Applicants must meet requirements in relation to background and driving record.
• Must be proficient in the use and application of industry related equipment including MS Office.
• Must have excellent communications skills, using tact and diplomacy when dealing with customers.
• Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Regular, reliable, predictable attendance.

• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

Why Join Us?

• Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCI will reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Pay Range