General Manager - Purchasing & Partnerships

Strategic Leadership

• Lead the design and execution of divisional and long‑term provider network strategies, aligned to HCF’s 2030 vision.

• Identify, champion, and deliver innovation in health purchasing to drive clinical value, affordability, and long‑term system sustainability.

• Partner closely with senior leaders across HCF to integrate purchasing, contracting, and strategic partnership approaches with the organisation’s broader commercial and member value objectives.

Operational Excellence

•  Lead complex, high‑value negotiations with major hospital groups, medical specialists, and service networks to secure competitive, sustainable commercial agreements.

• Oversee purchasing performance, including benefit outlay management, contract implementation, and provider performance reporting.

• Ensure strong governance across all agreements, with robust contract management, risk control, and regulatory compliance embedded into operations. 

Policy, Regulation & Industry Influence

Assess the implications of government policy, regulatory reforms, and health system changes on HCF’s strategy and provider arrangements.

Build influential relationships with government bodies, industry associations, and key external stakeholders to shape sector initiatives and advocate for members’ interests.

People Leadership

• Lead and develop a high‑performing team with a focus on capability growth, engagement, accountability, and succession planning.

• Embed a culture of excellence, continuous improvement, and strategic thinking, while empowering the team to deliver meaningful commercial and member outcomes.

About You

You are a respected senior healthcare leader with a track record of delivering commercial, operational, and strategic outcomes in complex clinical and private health funding environments.

You will bring:

• Tertiary qualifications in Business, Strategy, Health Administration, or a relevant clinical field.

• Deep, contemporary understanding of the private healthcare sector, including hospital funding models, medical provider dynamics, and the PHI regulatory landscape.

• 10+ years’ senior or executive leadership experience in private health funding, hospital/care delivery, or health‑economics/strategy consulting.

• Proven success leading large‑scale transformation, from strategic design through to execution and measurable impact.

• Exceptional commercial acumen and negotiation capability, with demonstrated success in securing complex hospital and medical agreements.

• Strong stakeholder engagement skills, with credibility to influence at C‑suite, board, and regulator levels.

• Demonstrated experience building and leading high‑performing teams and driving organisational change in dynamic environments.

• Experience engaging with boards, government, and regulators is highly desirable.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
 

Culture & Benefits 

Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements

• 50% subsidy on HCF hospital and/or extras cover

• Family-friendly certified employer

• 18 weeks of parental leave for all new parents

• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more

• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected]  to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.