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Customer Marketing Manager
full-timeUxbridge

Summary

Location

Uxbridge

Type

full-time

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About this role

Build the development and execution of shopper marketing plans at regional level, by localizing global assets or creating regional ones, in coordination with the customer marketing team and ensuring consistent execution across all omnichannel touchpoints. Support the Senior Customer Marketing Manager strategy in ensuring omni-channel planning alignment, working closely with Global/ regional brand marketing and digital commerce teams. Lead end-to-end project management of shopper marketing initiatives, coordinating cross-functional stakeholders and managing external agencies (creative, production, POS, transcreation) to ensure timely, on-budget, and high-quality delivery of all activation assets. Demonstrate strong project management ownership, with the ability to work with limited direction or incomplete information, proactively designing new processes, ways of working, and solutions to enable effective shopper activation at scale. Brings a creative, entrepreneurial mindset to problem-solving and execution. Ensure executional assets are created on time and in full to enable the regional Customer Marketing team to focus and activate at scale to a clear set of prioritized customers and touchpoints. Build and deliver a comprehensive set of activation tools across in-store, online & retailer experiential touch points including : The Corporate and retail catalogue Shopper toolkits and retail activation The overall experience concept in collaboration with marketing Permanent Pop Materials for main brands The role will also collaborate closely with e-commerce team to ensure consistent use of assets across EMEA Collaborate with the transcreation team to ensure all assets / toolkits are delivered on time & localized for regional relevance while maintaining brand consistency. Collaborate cross-functionally with Global & Regional brand marketing to ensure aligned, effective execution. Manage relationships with marketing/Customer marketing, agencies, and cross-functional teams to produce high-quality and innovative marketing materials. Manage timelines, producing, and deploying POS materials and shopper assets. Gather insights on shopper behavior, retail environment, and competitive activity to support the creation of effective shopper plans. Contribute to post-activation reviews and ROI assessments led by the Sr Customer Marketing Manager. Support the creation of case studies to scale learnings across markets. Help maintain tracker systems for asset delivery, activation status, and market readiness. Support the Sr Customer Marketing Manager Centralization by providing budget recommendations for planned activities Proven experience in trade, brand, or shopper marketing, ideally within the FMCG, retail, or toy/entertainment sector. Strong project management skills, with proven ability to lead complex initiatives end-to-end, managing timelines, agencies, and multiple stakeholders. Creative and entrepreneurial mindset, able to identify opportunities, challenge the status quo, and translate ideas into practical execution. Comfortable working with ambiguity and limited information, with the capability to define new processes, frameworks, and ways of working where none exist. Resilience, flexibility & working at pace - able to cope well with changing directions/juggling and a thoughtful risk taker. Excellent organizational skills, with strong attention to detail. Proficiency in managing multiple stakeholders across a matrixed environment. Strong communication skills Champion continuous improvement & able to lead cross departmental/multi market projects. Comfortable working in dynamic, highly collaborative environment with a growth mindset. Knowing is Half the Battle Break the Mold Take Charge Be Legendary Friendship is Magic LI-Hybrid The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let your recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

Other facts

Tech stack
Project Management,Shopper Marketing,Creative Problem Solving,Cross-Functional Collaboration,Stakeholder Management,Budget Management,Market Insights,Omni-Channel Planning,Brand Consistency,Timely Delivery,Attention to Detail,Flexibility,Organizational Skills,Continuous Improvement,Entrepreneurial Mindset,Communication Skills

About Hasbro

Hasbro is a leading games, IP and toy company whose mission is to create joy and community through the magic of play. With over 164 years of expertise, Hasbro delivers groundbreaking play experiences and reaches over 500 million kids, families and fans around the world, through physical and digital games, video games, toys, licensed consumer products, location-based entertainment, film, TV and more.

Through its franchise-first approach, Hasbro unlocks value from both new and legacy IP, including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, MONOPOLY, HASBRO GAMES, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands. Powered by its portfolio of thousands of iconic marks and a diversified network of partners and subsidiary studios, Hasbro brings fans together wherever they are, from tabletop to screen.

For more than a decade, Hasbro has been consistently recognized for its corporate citizenship, including being named one of the 100 Best Corporate Citizens by 3BL Media, a 2025 JUST Capital Industry Leader, one of the 50 Most Community-Minded Companies in the U.S. by the Civic 50, and a Brand that Matters by Fast Company. For more information, visit https://corporate.hasbro.com.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Manufacturing
Founding Year: 1923

What you'll do

  • The Customer Marketing Manager will develop and execute shopper marketing plans at a regional level, ensuring consistent execution across all omnichannel touchpoints. They will lead end-to-end project management of shopper marketing initiatives, coordinating with various stakeholders and managing external agencies.

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Frequently Asked Questions

What does a Customer Marketing Manager do at Hasbro?

As a Customer Marketing Manager at Hasbro, you will: the Customer Marketing Manager will develop and execute shopper marketing plans at a regional level, ensuring consistent execution across all omnichannel touchpoints. They will lead end-to-end project management of shopper marketing initiatives, coordinating with various stakeholders and managing external agencies..

Why join Hasbro as a Customer Marketing Manager?

Hasbro is a leading Manufacturing company.

Is the Customer Marketing Manager position at Hasbro remote?

The Customer Marketing Manager position at Hasbro is based in Uxbridge, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Marketing Manager position at Hasbro?

You can apply for the Customer Marketing Manager position at Hasbro directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Hasbro on their website.