About this role
Join Hartford HealthCare at a Transformative Moment
Hartford HealthCare is launching a new Centralized Colleague Relations Department—a strategic, system‑wide function designed to elevate how we support our 40,000+ colleagues across the organization. This is a unique opportunity to help build a best‑in‑class model from the ground up, driving consistency, fairness, and proactive solutions that strengthen the colleague experience.
As a key member of this newly created team, you will apply data-driven insights, standardized practices, and deep HR expertise to deliver meaningful, sustainable impact. You will play a critical role in shaping how colleagues are supported, heard, and empowered across Hartford HealthCare for years to come.
Help us define the future of Colleague Relations—join us and make your mark.
The Colleague Associate is an entry-level role that manages a high volume of routine colleague relations matters. This role serves as the primary point of contact for delivering prompt, professional, and customer-centric HR support. Responsibilities include but are not limited to the following:
· Coordinates case life cycle from opening through triage and resolution.
· Maintain appropriate case documentation and case tracking.
· Compile data related to submitted cases, identify trends per Business Unit/Region.
· Helps address basic employee relations inquiries and policy issues, such as attendance concerns, under guidance and established procedures.
Education:
· Bachelors in Business, Human Resources or related field or 5 years of equivalent experience
Experience:
• 1 year of HR experience required
• Previous employee relations experience preferred
Skills & Abilities:
• Ability to uphold strict confidentiality of HR information
• Strong customer service orientation.
• Strong attention to detail.
• Proficiency in Microsoft Office and a willingness to learn HRIS platforms
• Ability to interface with internal and external stakeholders at all levels
• Willing and able to travel between HHC locations as needed.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Other facts
About Hartford HealthCare
The Hospital of Central Connecticut is a 414-bed, 32-bassinet, acute-care community teaching hospital with campuses in New Britain and Southington. The hospital was created with the 2006 merger of the former New Britain General and Bradley Memorial hospitals.
The Hospital of Central Connecticut is part of Hartford HealthCare, Connecticut’s most comprehensive healthcare network.
Our fully integrated health system includes a tertiary-care teaching hospital, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, the state’s most extensive behavioral health network, a large multi-specialty physician group, a regional home care system, an array of senior care services, a large physical therapy and rehabilitation network and an accountable care organization.
Through its institute model, Hartford HealthCare offers the highest standards of care for cancer, heart and vascular services, neuroscience, orthopedics and urology.
What you'll do
- The Colleague Relations Associate manages a high volume of routine colleague relations matters and serves as the primary point of contact for HR support. Responsibilities include coordinating case life cycles, maintaining documentation, and addressing employee relations inquiries.
Ready to join Hartford HealthCare?
Take the next step in your career journey