HP
Senior Pump Field Service Technician
full-time•Allison Park
About this role
PumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services for customers in the commercial, industrial, and municipal market sectors. Founded in 1977, PumpMan has locations throughout the Unites States and is actively expanding its network to deliver services to a wider area and broader customer base. PumpMan joined the Harrington family of companies in 2023, and, in combining forces, created an industry leading single source provider for process solutions products, design, installation, maintenance, and repair. We are also committed to stocking products in branches and regional distribution centers, allowing us to deliver unmatched customer service by having a wide variety of products immediately available.
Our national footprint, dedication to service and highly trained, passionate team members have made Harrington and PumpMan prominent, highly respected names in our industry and enabled our success for more than 6 decades. We realize our greatest asset is our people and we are dedicated to offering opportunities for training, personal growth, and career advancement. If you are looking for an excellent company that offers not just a job, but a career path, then come join our winning team!
The Senior Pump Field Service Technician is responsible for providing expert-level service, including installation, maintenance, troubleshooting, and repair of various pump, water & wastewater systems in the field. This role demands advanced mechanical and technical skills, extensive knowledge of pump systems, and a commitment to maintaining safety and quality standards. The technician will also lead service teams, mentor junior technicians, and support clients with expert solutions.
Key Responsibilities
- Installation and Commissioning.
- Perform installation, alignment, and commissioning of new pump systems at client sites.
- Ensure equipment meets design and performance specifications.
Maintenance and Repairs:
- Conduct routine preventive maintenance and scheduled service of pump systems, including centrifugal, positive displacement, submersible, and other types of pumps.
- Diagnose mechanical and electrical issues and execute effective repairs in the field.
Troubleshooting:
- Identify and resolve operational problems with pump systems, including performance inefficiencies and failures.
- Perform root cause analysis and implement corrective measures.
Documentation and Reporting:
- Maintain detailed service records, including maintenance logs, repair reports, and client communication.
- Prepare technical reports to document service outcomes and recommendations.
Leadership and Mentorship:
- Lead service projects and direct the work of junior technicians and apprentices.
- Provide training and mentorship to develop team skills and expertise.
Client Support:
- Interact with clients professionally, provide clear communication regarding service activities, and recommend maintenance best practices.
- Assist clients in understanding the operation and maintenance of their pump systems.
Safety and Compliance:
- Adhere to company safety protocols and industry standards to ensure safe working conditions.
- Comply with all relevant regulations, such as OSHA, and use appropriate personal protective equipment (PPE).
Travel:
- Travel to client sites as required for field service work, including overnight or extended stays.
- Be available for emergency callouts and weekend work as needed.
Education:
High school diploma or equivalent; additional technical training or certifications in mechanical/electrical fields preferred.
Experience:
10+ years of field service experience working with water & wastewater pump systems; experience with various pump types and brands is essential.
Technical Knowledge:
Strong mechanical aptitude with advanced understanding of pump components, hydraulics, and electrical systems related to pump and water treatment operations.
Certifications:
Certifications related to pump maintenance and repair, such as those from the Hydraulic Institute or similar organizations, are a plus.
Skills:
- Ability to read and interpret schematics and technical manuals.
- Proficiency in using diagnostic tools and testing equipment.
- Strong problem-solving and analytical skills.
- Effective communication and interpersonal skills.
Physical Requirements
- Ability to lift and carry heavy equipment (up to 75 lbs).
- Willingness to work in various environmental conditions, including extreme heat, cold, and confined spaces.
- Physical stamina to stand, kneel, and bend for extended periods.
Work Environment
This role involves working at client facilities, which may include industrial plants, construction sites, or remote locations. The technician must adhere to safety practices and wear appropriate PPE while performing duties.
PumpMan, a Harrington company provides an outstanding benefits package, designed to support our employees’ health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!
Insurance:
- Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
- Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
- FSAs: Flexible spending options for health and dependent care expenses.
- Dental: Comprehensive, including orthodontic care for both children and adults
- Vision: Includes discounts on Lasik.
- Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
- Life Insurance and AD&D: Company paid life and AD&D coverage
- Long Term Disability: Company paid LTD program
- Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
- Employee Assistance Program: Professional support for employees during critical times.
- Disability: Options for both short- and long-term coverage.
Retirement:
- 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
Work/Life Balance:
- Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
- Holidays: 7 paid holidays, including the day after Thanksgiving.
- Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.
Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.
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What you'll do
- The Senior Pump Field Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of pump systems in the field. This role also involves leading service teams and mentoring junior technicians.
About Harrington Process Solutions
Harrington is a leading provider of industrial process solutions, offering a comprehensive range of products and services. Established in 1959, Harrington has expanded from its origins in Southern California to a nationwide network of over 60 locations. Our extensive reach, from the West Coast to Florida, across New England, and even Hawaii, ensures that we are always close by to meet your needs.
Harrington is more than just a supplier; we are your trusted partner in delivering versatile solutions and services for a wide range of processes and applications. Our success is built on steadfast commitment to providing premium quality products, expert technical support, and unparalleled customer service.
We understand that timely delivery and product availability for emergency repairs are crucial to your operations. That's why Harrington maintains substantial inventory at every location and operates a strategic network of regional warehouses. Additionally, we offer customized stocking plans and dedicated inventory programs that can be tailored to your specific requirements.
We are also here for you around the clock. Our dedicated team provides 24/7 support, 365 days a year. Call (800) 213-4528 during business hours or (800) 253-7539 after hours for expert assistance.
Thank you for choosing Harrington. We look forward to serving you.
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Frequently Asked Questions
What does a Senior Pump Field Service Technician do at Harrington Process Solutions?
As a Senior Pump Field Service Technician at Harrington Process Solutions, you will: the Senior Pump Field Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of pump systems in the field. This role also involves leading service teams and mentoring junior technicians..
Is the Senior Pump Field Service Technician position at Harrington Process Solutions remote?
The Senior Pump Field Service Technician position at Harrington Process Solutions is based in Allison Park, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Pump Field Service Technician position at Harrington Process Solutions?
You can apply for the Senior Pump Field Service Technician position at Harrington Process Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.