General Manager

Responsibilities:

• Creating & implementing strategies for business growth leveraging existing customer relationships.
• Hiring a technically competent team that meets and exceeds the technical requirements of our customers.
• Manage the profit and loss statement.
• Put in place a disciplined management process to ensure an efficient and safe work environment.
• Ensuring that departments perform quality work for our clients.
• Coordination and managing of short duration projects based on approved Proposals created by our Estimating Departments. Jobs range from: Planned Maintenance, Removal & replacement of Pumps, Controls, Piping systems, and related components for Domestic water & wastewater pumping systems.
• Attend job-Walks, meet Customers, and gather information necessary for Estimators to properly Bid on new Projects.
• Work with Estimators and planned Maintenance teams to ensure all aspects of the project are captured in the Estimate & subsequent Proposal.
• Participate in Bid Processes by assembling all necessary Forms, Material Data, Bonds, Insurance documents, Transmittals, and related Bid components within the specified submission time.
• Sending and follow-up of proposals to customers.
• Develop project timelines and schedules when required.
• Coordinate with customer, sales, dispatch, purchasing, and team members to ensure all project requirements and budgets are met.
• Generate minor estimates and technician work orders for routine services, including the scope of work, materials, outside services, etc.
• Create proposal verbiage based on estimates and the intended scope of work.
• Perform final punch lists, close-out documents, and timely invoicing.
• Review job costs, analyze productivity and efficiencies of technicians and other staff identifying any issues for correction or future reference for improvement.
• Work closely with accounting and other internal/external departments.
• Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services.
• Participate in operations, sales, and Townhall meetings as necessary providing status updates to other departments.
• Coordinate and participate in regular safety training (in-house, by contracted 3rd party safety company, and for field tailgate meetings).
• Mentoring field employees to gain their trust and cooperation.
• Other related tasks as assigned.

Requirements:

• Deep experience in the water management, groundwater wells, contracting, construction, or industrial service industries preferred.
• Technical college degree, relevant Trade School certifications or demonstrated success earned from on-the-job experience preferred.
• Strong knowledge of MEP (mechanical, electrical, and plumbing) systems or construction/contracting experience with pumps, and motor control knowledge is a plus.
• Proficient with typical Microsoft office and Adobe.
• Experience with Sage Accounting is a plus.
• Minimum 3 years of experience with Mechanical systems, service, maintenance, or sales, preferably in a managerial position.