
This is not an analyst role. This is not an internship. This is founder training.
You'll spend 6–18 months embedded in Harper's operations — sales, customer service, underwriting, carrier relations. You'll do the work. You'll understand every edge case, every exception, every decision that currently lives in someone's head. Then you'll document it, template it, and design the systems that automate it.
We're building a factory that will serve millions of businesses. You'll be on the factory floor, learning every station, then helping design the automation that replaces manual work.
The goal isn't to process insurance. The goal is to understand it so deeply that you can teach AI to do it. Every form you fill out, every customer call you take, every edge case you encounter — that's data for the system you'll help build.
Everyone at Harper has agency to build. You don't need to be an engineer. Spin up Claude Code. Use Lovable. Fire up Cursor. Get your hands dirty. Getting closer to the problem is how you encode it better.
Embed across operations — Sales, service, underwriting, carrier relations. Learn every workflow by doing it.
Document and systematize — Turn tribal knowledge into templates, playbooks, and specs that AI can learn from.
Design the automation — Use every tool at your disposal to build the systems that replace manual work.
Build with agency — Ship features, prototype tools, and solve problems with whatever stack works. No permission needed.
You want to start a company someday and need the operational reps to back it up
You learn by doing — not reading about it, not watching someone else do it
High agency, high intensity. You don't wait for instructions — you figure it out and move
Comfortable with AI tools — Claude, Cursor, Lovable — and willing to build, not just spec
Harper is a commercial E&S insurance brokerage. From prospecting and quoting to binding and service, our proprietary AI-native tech stack powers our organization.
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