About this role
Job Description
The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement.- Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care Coordinator
- Complete residency agreement with the resident or family
- Calculate pro-rated monthly rate for resident at move-in
- Collect all monies owed the community when resident moves-in
- Coordinate preparation of selected apartment to ensure it is ready for move-in
- Communicate to managers the status of all new move-ins or potential move-outs
- Conduct tours of the community and answer inquiry calls when marketing team is not available
- Provide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-up
- Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The Crossings
- All other duties assigned
Requirements:
- Bachelor’s degree preferred or equivalent experience
- Three years’ experience working in senior care preferred
- Ability to analyze data and calculate monthly pro-rates for rent at move-in
- Strong organizational skills and ability to multi-task and complete projects on time
- Ability to establish relationships and connections with prospective residents and their families, employees, community resource groups, and management team
- Must possess strong oral and written communication skills and be proficient using computer programs
- Must be able to lift, carry, and push up to 25lbs
Why Harmony?
401k + Fulltime & Part-time Benefits Packages
Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
Training, Development & Career Laddering
Great work-life balance
Flexible Scheduling
Telehealth + Flex Spending + Health Savings Account Options
Other facts
About Harmony Senior Services
Harmony Senior Services is a fully-integrated management services company led by proven executives with over 100 years of combined experience and a record of successfully managing, marketing, planning, training, consulting to and turning around operations in the senior housing industry.
Harmony has developed a unique care strategy to enhance its senior care services that includes aging in place services, short stay respite services and Alzheimer’s services, resulting in a continuum of care for its senior residents. These core competencies have positioned Harmony to fill a gap between the majority of independent living operators who do not have the ability, the capital, nor the interest to provide care-driven senior housing, and the assisted living operators who are not equipped to meet the marketing challenges of lifestyle choice based senior properties for private pay facilities.
Harmony is an affiliate of Smith/Packett Med-Com, headquartered in southwest Virginia. Smith/Packett is one of the largest senior citizen housing and healthcare development companies in the country, specializing in the design, development, financing, marketing, strategic planning, and operation of healthcare facilities. Harmony Senior Services and Smith/Packett are family owned and operated organizations, which drives the values and goals of all Harmony communities.
Harmony Communities are located in the following areas:
Virginia
North Carolina
South Carolina
Pennsylvania
West Virginia
Tennessee
Georgia
Delaware
Indiana
Ohio
Kentucky
Maryland
We are family serving families.
What you'll do
- The Move-In Coordinator assists new residents and their families with the move-in process, ensuring all required documentation is completed. They also coordinate apartment preparation and follow up with residents to ensure a smooth transition.
Ready to join Harmony Senior Services?
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