About this role
Job Description
The Business Office Manager will be responsible for all business and office management functions of the community.- Resident Billing and Cash Receipts
- Maintain and update with each change for Lease Summary, Move-In/Move-Out Report, Average Residency
- Resident surveys
- Accounts Payable: Code invoices, obtain necessary approvals from the Executive Director and applicable Department Heads, and forward to corporate office daily. Maintain vendor contracts and files
- Declining balance spend-down sheets: Update and distribute to the appropriate Department Heads each month.
- Order background checks, compile test results and advise when applicant has successfully completed pre-hire process
- Process new hire paperwork and ensure accuracy and completeness
- Work with Department Heads to identify open positions, advertise and interview potential candidates if appropriate
- Initiate and track FMLA absences (FMLA, ADA) working with Human Resource Department
- Assist with associate relations and progressive counseling as needed
- Overseas Worker’s Compensation forms and process for the community
- Provide all departments with personnel forms and/or packets
- Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures
- Responsible for all aspects of managing the Concierge team and their scheduling to meet the business needs of the community.
- Payroll: Bi-weekly transmittal of payroll data to payroll servicer
- Work with Benefits Coordinator to administer all benefits as applicable per associate’s status
- Order associate name tags (temporary and permanent)
- Track information for TB updates and Hepatitis B vaccine
- Resident business files and personnel files
Requirements:
- AA Degree preferred in accounting or business, or equivalent experience
- Three years’ experience working in Accounts Payable/Receivable
- Three years’ experience working in Human Resources/Benefits administration
- Excellent organizational, interpersonal, and communication skills
- Demonstrated ability to use accounting software programs and Microsoft Office
- Must be able to lift, carry, and push up to 25lbs
- Demonstrated ability to meet project deadlines
- Ability to analyze reports and identify issues that could affect day to day business operations
- Excellent customer service skills
Why Harmony?
401k + Fulltime & Part-time Benefits Packages
Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
Training, Development & Career Laddering
Great work-life balance
Flexible Scheduling
Telehealth + Flex Spending + Health Savings Account Options
Other facts
About Harmony Senior Services
Harmony Senior Services is a fully-integrated management services company led by proven executives with over 100 years of combined experience and a record of successfully managing, marketing, planning, training, consulting to and turning around operations in the senior housing industry.
Harmony has developed a unique care strategy to enhance its senior care services that includes aging in place services, short stay respite services and Alzheimer’s services, resulting in a continuum of care for its senior residents. These core competencies have positioned Harmony to fill a gap between the majority of independent living operators who do not have the ability, the capital, nor the interest to provide care-driven senior housing, and the assisted living operators who are not equipped to meet the marketing challenges of lifestyle choice based senior properties for private pay facilities.
Harmony is an affiliate of Smith/Packett Med-Com, headquartered in southwest Virginia. Smith/Packett is one of the largest senior citizen housing and healthcare development companies in the country, specializing in the design, development, financing, marketing, strategic planning, and operation of healthcare facilities. Harmony Senior Services and Smith/Packett are family owned and operated organizations, which drives the values and goals of all Harmony communities.
Harmony Communities are located in the following areas:
Virginia
North Carolina
South Carolina
Pennsylvania
West Virginia
Tennessee
Georgia
Delaware
Indiana
Ohio
Kentucky
Maryland
We are family serving families.
What you'll do
- The Business Office Manager is responsible for all business and office management functions, including resident billing, accounts payable, and managing the concierge team. They also handle payroll, new hire processes, and assist with human resources tasks.
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