$68,745.00 PER YEAR - Bonus Eligible

GENERAL PURPOSE:

The purpose of this position is to keep Harmons Floral departments above the competition by training new Floral Managers and associates on Harmons’ standards and operations. This person will set the example, supporting, and implementing the vision of the Floral team. This person will also analyze data and reports, identifying opportunities for improvement. They will build strong relationships with store associates, customers, and vendors, while providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Teaches, mentors, and educates Floral associates to help them be successful members of the team
• Follows established company policies and procedures
• Plans displays and merchandising based on research, sales trends, and customer feedback
• Supports the marketing and promotion of products at various locations
• Ensures that products are located in the correct place at the right time of year
• Assists the Distribution Center Director in providing tools to ensure the quality, freshness, product assortment, and inventory levels of all Floral products and services in the department
• Confirms pricing accuracy and signage for all products, paying particular attention to consistency between stores
• Analyzes Domo and identifies opportunities for improvement
• Communicates and follows up on sales and merchandising plans
• Builds and maintains relationships with store associates, Store Directors, and outside vendors
• Assists with departmental space management; new items, new sets, merchandising, etc.
• Assists in planning and ordering for holiday sales and seasonal items and sets
• Assists with developing new items, remaining up to date with industry’s best practices
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Communicates openly and frequently with the Distribution Center Director
• Ensures company standards for safety, sanitation, and productivity are maintained
• Ensures that the stores have the items that they need for resets, remodels, and new store openings
• Promptly shares associates’ and customers’ concerns and/or grievances with the appropriate person
• Takes initiative to lead Floral Managers in what needs to be done in each store during visits and then communicates actions to Distribution Center Director and Store Director

MARGINAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED required; some college education are preferred; five years of Floral or related retail merchandising experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Must have an expert knowledge of and enjoy working with and handling floral products
• Must have exceptional leadership and communication skills
• Excellent organization and planning skills
• Must be creative and have a good instinct of what is visually pleasing
• Ability to conceptualize and envision products and programs for the future
• Ability to prioritize tasks, multi-task, balance friendliness with efficiency, and maintain focus
• A good working knowledge of the Microsoft Office Suite, email, and the internet
• Ability to utilize computer systems and standard office equipment
• Must have the ability to advocate, analyze, and understand technology to be effective personally and have an impact on business performance
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
• Ability to professionally and appropriately handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make decisions using general, recognized analytical skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.