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OBSERVER I - SURVEILLANCE
full-timeGary

Summary

Location

Gary

Type

full-time

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About this role

Overview

POSITION SUMMARY:

The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.

Responsibilities

SSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.
  • Record events in table games, slots, cage, hard count, soft count.
  • Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
  • Perform duties in compliance with company standards and gaming regulations.
  • Assist in the coordination and resolution of emergency situations.
  • Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Perform all other related and compatible duties as assigned.
  • Perform work regularly and adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

  • Attend seminars when needed.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills. Casino Surveillance or related surveillance experience is an asset. 20/20 corrected vision is required.

 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)

  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
  • Prior experience in the Gaming industry a plus.

KNOWLEDGE OF:

  • Knowledge of computer applications.
  • Must be able to use a computer and operate efficiently.

ABILITY TO:

  • Must be able to work overtime and or change shifts on short notice.
  • Must be able to get along with co-workers and work in a team environment.

Additional Details

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.  The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Other facts

Tech stack
Surveillance,Observation,Monitoring,Recording,Communication,Analytical Skills,Organizational Skills,Interpersonal Skills,Teamwork,Compliance,Emergency Coordination,Responsible Gaming,Cash Transactions,Gaming Regulations,Computer Applications,Video Equipment

About Hard Rock International (USA), Inc.

The Queen City of the Midwest, Cincinnati, Ohio, is now home to Hard Rock Casino Cincinnati. Hard Rock Casino Cincinnati opened on 10/29/2021. Set on 22 acres of land in Pendleton's trendy neighborhood, it is five minutes north of the Ohio River, two major league sports stadiums, and ample shopping in OTR. With restaurants to satisfy everyone's taste pallets in your group, including a Hard Rock Cafe.

The Hard Rock Casino Cincinnati is owned and operated by Hard Rock. Employees at the Hard Rock Casino Cincinnati are employed by Hard Rock.

We are committed to fostering diversity, equity, and inclusion. DE&I aims to address the needs of all team members - including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.

Diversity: is the celebration of differences and leveraging those differences to produce stellar results.

Equity: is a process of seeking fairness through deliberate and intentional actions.

Inclusion: is when everyone has the freedom and comfort to express their thoughts ides, and options in a safe, trusting, and open environment.

Must be 21 or older to gamble. Gambling Problem? Call 1-800-589-9966.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Gambling Facilities and Casinos
Founding Year: 2021

What you'll do

  • The incumbent is responsible for performing technical surveillance duties to ensure compliance with gaming laws and policies. This includes monitoring the casino area and reporting any irregularities to management.

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Frequently Asked Questions

What does a OBSERVER I - SURVEILLANCE do at Hard Rock International (USA), Inc.?

As a OBSERVER I - SURVEILLANCE at Hard Rock International (USA), Inc., you will: the incumbent is responsible for performing technical surveillance duties to ensure compliance with gaming laws and policies. This includes monitoring the casino area and reporting any irregularities to management..

Why join Hard Rock International (USA), Inc. as a OBSERVER I - SURVEILLANCE?

Hard Rock International (USA), Inc. is a leading Gambling Facilities and Casinos company.

Is the OBSERVER I - SURVEILLANCE position at Hard Rock International (USA), Inc. remote?

The OBSERVER I - SURVEILLANCE position at Hard Rock International (USA), Inc. is based in Gary, Indiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the OBSERVER I - SURVEILLANCE position at Hard Rock International (USA), Inc.?

You can apply for the OBSERVER I - SURVEILLANCE position at Hard Rock International (USA), Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Hard Rock International (USA), Inc. on their website.