Summary
Location
Colorado Springs, Denver, Los Angeles
Type
full-time
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About this role
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Regional Training & Development Manager
Job Title: Regional Training & Development Manager
Location: Denver, CO or Colorado Springs, CO area. Would also consider candidates located in the Los Angeles, CA area (identified candidate must reside within one of these regions).
Supervisor: Regional Vice President
**Please note that the pay range for the position may differ slightly based upon location.
Job Purpose:
The Regional Training & Development Manager leads the design, coordination, and delivery of training and development programs across an assigned portfolio. This role ensures that onsite teams have the knowledge, tools, and support needed to succeed, while fostering team member engagement and recognition. The Regional Training & Development Manager partners with property teams, regional managers, and the RVP, and corporate leadership to implement scalable, repeatable training programs that drive performance, retention, and career growth across the region.
Key Responsibilities:
- Assess regional training needs and develop scalable programs for all onsite roles, including leasing, maintenance, and office staff.
- Design and deliver onboarding programs, including systems, processes, and customer service training, ensuring effectiveness and consistency across the region.
- Operate as the regional trainer of portfolio-wide learning programs and standards set by the Director of Employee Development; adapt and deliver within the assigned region(s) while maintaining enterprise consistency.
- Maintain a regional training dashboard and calendar to track participation, completion, and performance metrics.
- Support career growth through coaching and skill development for onsite staff.
- Conduct virtual and in-person training sessions, workshops, and seminars as needed.
- Collaborate with regional leadership to reinforce engagement and recognition efforts through training initiatives, ensuring programs reflect organizational values and promote a sense of belonging.
- Support regional communication channels to reinforce organizational culture, share success stories, and support team connection.
- Support initiatives to improve team member performance based on survey feedback, listening sessions, engagement data, and property performance.
- Evaluate program effectiveness and continuously refine strategies to improve outcomes and impact.
- Support new property acquisitions and onboarding as it relates to regional training programs.
- Develop virtual tours or training materials for regional use as needed.
- Perform other duties as assigned to support regional operations and organizational goals.
Qualifications:
- Bachelor’s degree in Human Resources, Learning & Development, Business, or related field (or equivalent experience).
- Minimum 4 years of experience in training, learning & development, or employee engagement,
- Must have prior experience within the multifamily apartment industry. Background supporting a diverse portfolio of at least 30 properties across diverse asset types is ideal.
- Strong facilitation, presentation, and coaching skills; comfortable leading both virtual and in-person sessions.
- Excellent written and verbal communication abilities.
- Proven ability to design, deliver, and measure engaging learning content.
- Strong organizational and project management skills; able to manage multiple initiatives simultaneously.
- Ability to travel up to 50% within the assigned region.
- Competitive Salaries & Bonuses
- Medical, Dental & Vision Plans
- 401(k) Plan With Employer Matching Contributions
- Paid Personal Time & Holidays
- Flexible Spending Accounts
- Free Long-Term Disability
- Free Life Insurance
- Short Term Disability
- Health Savings Account with Employer Contributions
- Wellness Perks
- FinFit Health Finance Program
- Employee Apartment Discount
- Employee Referral Program
- Employee Recognition & Awards
- Employee Assistance Program
- Volunteer & Community Service Opportunities
- Tuition Reimbursement
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Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Other facts
About Harbor Group Management
Harbor Group Management Company (HGMC) is an award-winning property management company currently operating more than 55,000 apartment homes and 5 million commercial square feet across the United States. As a respected industry leader, HGMC has an ongoing commitment to providing honest, personal and exceptional service.
What you'll do
- This role is responsible for leading the design, coordination, and delivery of training and development programs across an assigned portfolio to ensure onsite teams have necessary knowledge and support for success. The manager partners with leadership to implement scalable training programs that drive performance, retention, and career growth across the region.
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