About this role
Hanes Geo Components Branch 8660
JOB DESCRIPTION
POSITION: Customer Service Representative
REPORTS TO: Customer Service Manager
Hanes Geo Components (HGC) in Winston Salem, NC a division of Leggett & Platt Inc., is seeking a Customer Service Representative. HGC is the leading industrial distributor of erosion control and soil stabilization products used in the construction industry.
- Accurately enter customer orders that are received on the telephone or electronically
- Communicate with customers regarding any challenges to their order such as logistics, inventory adjustments etc.
- Provide professional administrative support for the location
- Maintain and distribute product literature
The ideal candidate must have exceptional communication skills (verbal & written), accurate order entry skills, and excellent organization skills. This position will interact directly with customers on the phone and will be responsible for assisting sales and warehouse staff with general administrative duties. Applicants must have 2-5 years of customer service experience.
Competitive salary and benefits include health/dental/vision insurance, 401-k plan, and discounted stock program.
To learn more about Hanes Companies visit our website at: www.hanesgeo.com
Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!
Equal Employment Opportunity/Veterans/Disability Employer
Other facts
About Hanes Companies
Hanes Geo Components is the leading supplier of erosion control, storm water compliance, revegetation and geosynthetic solutions for the civil construction industry. As a division of Leggett & Platt, Hanes Geo benefits from the resources and support of a global, engineered products manufacturer. HGC is the established, nationwide resource of product knowledge and supply. With our success largely dependent on how well we partner with customers - HGC is committed to providing the best products, customer service and price available anywhere.
What you'll do
- The Customer Service Representative will accurately enter customer orders received via telephone or electronically and communicate with customers regarding any challenges to their orders. They will also provide professional administrative support and maintain product literature.
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