Service Deli Clerk — Sea Mart Quality Foods (Swing)

Who We Are

Sea Mart Quality Foods is more than a supermarket; we are a Sitka landmark. Located on an island community with only 14 miles of road, we serve as the primary gateway for our neighbors' daily needs. As a 24-hour independently owned and operated store, we embrace the "Spirit of Alaska" through a deep commitment to our community and a "first-and-last" touchpoint hospitality model. Our history is rooted in resilience, navigating the complexities of island logistics where every product represents a journey by barge. We pride ourselves on being the stabilizing force that keeps Sitka stocked, secure, and welcomed.

You Will Be

• The Service Ambassador: You are the face of our hot-service and cold-case offerings, providing the energy and speed that our neighbors rely on for their daily meals and Food Court visits.
• The Precision Technician: You are a guardian of quality and accuracy, mastering the technical operation of department checkstands and labeling systems while ensuring every guest feels welcomed.
• The Sanitation Guardian: You champion a "clean-as-you-go" environment, ensuring that food safety, cold-chain integrity, and dining area cleanliness are the foundational baseline of your shift.

What You Will Do (Entry Level 1 - Core Responsibilities)

• Master Service & POS: Provide proactive hospitality at the Deli counters and Food Court; operate the department POS to process guest transactions accurately and efficiently.
• Foundational Merchandising: Execute daily stocking of self-service cold cases and hot service units, ensuring all "Grab & Go" items are visually appealing and fully stocked.
• Strict Rotation & FIFO: Perform rigorous rotation of fresh products, meticulously culling any items past their peak freshness to guarantee "Gold Standard" quality.
• Sanitation Excellence: Maintain a sterile environment by adhering to rigorous "clean-as-you-go" protocols for all food-contact surfaces and guest dining areas.
• Practice Wayfinding: Provide legendary hospitality by walking guests to products and acting as a local guide for our prepared food selections.

Advanced Responsibilities (Specialist Level 2 & Lead Level 3)

Internal promotions to these levels are based on operational need and labor budgeting. Candidates with prior comparable experience may be identified for these tracks.

• Specialist (Level 2): Hazardous Equipment Mastery. Operates commercial deli slicers and industrial scales for professional meat and cheese service. Manages the intake of department freight and verifies invoice accuracy.
• Lead (Level 3): Operational Bridge. A senior expert providing technical leadership to both Deli and Bakery teams. Ensures specialized orders are executed with zero-variance accuracy and serves as the primary assistant to the Shift Supervisors and the Service Deli and Bakery Manager.

Qualifications

• Experience: None required; we are a "Teaching Store" and will train the right attitude.
• Age Requirement: 18+ Years Old (Required for environmental safety in the Deli department where hazardous equipment is used).
• Certifications: Ability to obtain a valid Alaska Food Workers Card within 30 days of employment.

Physical Requirements & Environment

• Dynamic Mobility: Ability to stand for a 4–8 hour shift, lift up to 30 lbs, and navigate between the kitchen, sales floor, and public food court.
• Heat & Chemical Exposure: Ability to work safely near hot service cases (140°F+) and handle food-grade sanitizers in a high-moisture environment.
• Manual Dexterity & Precision: Hand-eye coordination for precision tasks such as weighing items, packaging, and high-volume POS operation.
• Sensory Awareness: Ability to visually distinguish quality markers (color/texture) and hear equipment safety alarms or overhead pages.

Pay Transparency

• Pay Range: $17.00 - $20.00 hourly. Starting rates vary by level, experience, and current operational needs.
• Overtime: This is an hourly position subject to Alaska's 8-hour daily overtime laws.

Disclaimer

Sea Mart Quality Foods is an equal opportunity employer. This job description provides a high-level overview of the Service Deli Clerk roles and is not an exhaustive list of all duties or responsibilities.