Day (United States of America)

Community Relations Coordinator - Hospice

The Community Relations Coordinator is responsible for the coordination of Halifax Health – Hospice community engagement, representation, education and informative activities/events within their designated service area. This will include community coordination within residential communities, clubs, health fairs, speaker bureaus, local chambers, professional organization members, nonprofit organizations, local government officials and local corporations.

A minimum of three years’ experience in community relations and/or marketing.  Must be well organized and able to multi-task priorities.  Excellent written and verbal communication skills.  Ability to work as a team member with supervisors, volunteers, fellow coworkers and the community. Must be willing to act as a liaison to any referral source who has a referral of which our services are needed. Willing to work unusual hours and weekends.  Must have reliable transportation. Must be Bilingual (Spanish Speaking) for the Orange and Osceola market.

JOB SUMMARY: The Community Relations Coordinator is responsible for the coordination of Halifax Health – Hospice community engagement, representation, education and informative activities/events within their designated service area.  This will include community coordination within residential communities, clubs, health fairs, speaker bureaus, local chambers, professional organization members, nonprofit organizations, local government officials and local corporations. 

JOB QUALIFICATIONS: A minimum of three years’ experience in community relations and/or marketing.  Must be well organized and able to multi-task priorities.  Excellent written and verbal communication skills.  Ability to work as a team member with supervisors, volunteers, fellow coworkers and the community. Must be willing to act as a liaison to any referral source who has a referral of which our services are needed. Willing to work unusual hours and weekends.  Must have reliable transportation. Must be Bilingual (Spanish Speaking) for the Orange and Osceola market.

EDUCATION: High school diploma required, college degree preferred.    

SKILLS, EXPERIENCE AND LICENSURE:

• Must have a desire to work with volunteers, coworkers and the community.
• Must be able to multi-task and prioritize according to deadline. 
• Must have demonstrated computer proficiency, specifically with Microsoft Office applications.
• Must be able to form effective working relationships with community partners and referral sources. 
• Must have valid Florida driver’s license.
• Must have a strong knowledge of Hospice service Philosophy.  Must have the ability to share the components of the program relevant to an audience including the most efficient way to access our services.

PERSONAL SKILLS:

Highly motivated, self-starter who works effectively with minimum supervision. Must be well organized and efficient; must have a good command of grammar, spelling and punctuation; must have an ability to organize work quickly and efficiently and be comfortable working against deadlines; must exhibit professional, friendly attitude both on the telephone and in person.

DUTIES AND RESPONSIBILTIES:

• Handles the daily operations for community relations; including attending meetings at civic clubs, chamber of commerce and other nonprofit organizations. Attend health fairs, networking events and provide community education.
• Must be willing to advocate for volunteer department growth, this includes actively recruiting and promoting the need for volunteers, while supporting volunteers.
• Responsible for identifying community events for Halifax Health – Hospice to attend and/or sponsor based on our Market Overview. 
• Responsible for maintaining a Halifax Health – Hospice community outreach calendar.
• Works collaboratively in a team environment with other staff as appropriate in marketing of the Halifax Health - Hospice brand.
• Provides general administrative departmental duties, this includes ordering supplies, tracking purchase orders and check requests.
• Performs general duties associated with community education, volunteer growth and fund development department.
• Perform other related duties as assigned.

SPECIAL CONSIDERATIONS:

 The employee must be able to:

• Communicate with all age groups and diverse populations diplomatically.
• Support the mission, vision, and values of the organization while representing hospice to the community.

PHYSICAL REQUIREMENTS:

Walking, standing or sitting for long periods required during regular day shift

WORKING CONDITIONS:

• Position requires employee to work flexibly in various settings, on varied day, ns and hours of the week to accommodate the departmental needs of the organization.

SPECIAL EQUIPMENT/ WORK AIDS: Personal computer, software, telephone, fax machine, copier