Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Senior Manager Business Operations plays a critical role in driving operational rigor, business performance management, and leadership engagement across the US Business Unit. Reporting to the Director of Business Operations, this position serves as the core integrator across commercial, finance, supply, quality, risk, and enterprise functions, ensuring that mechanisms, processes, and insights are in place to deliver US BU performance.

This role is designed to be a high-visibility, high-impact assignment, offering direct exposure to senior leaders across the US & Global organization. It is a strong development platform toward broader commercial, strategy, or operations director roles.

The 3 focus areas of this role are: (1) Business Performance & Planning Enablement, (2) Leadership Engagement, and (3) Operations Management.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following:

BUSINESS PERFORMANCE & PLANNING ENABLEMENT

• Performance Management Establishment (US and NA) – Establish the performance management framework, including Leading and Lagging KPIs, define data flow and develop templates.

• Performance Management Reporting (US and NA) – Lead material preparation, performance analytics, and cross-functional input consolidation; ensure data accuracy and consistency with enterprise scorecards; and manage pre-reads and document follow-through actions.  Coordinate with scorecard owners to validate data and track progress to annual objectives; prepare materials for quarterly USLT reviews and facilitate discussions.

• LRP – Long Range Plan & ABP – Annual Business Plan (US and NA) – Lead analytical packages, scenario testing, and investment choice synthesis informing ABP chapters; coordinate cross-functional inputs for LPR workstreams.  Support content development for Categories and lead content development for total OU.

• Investor Relations Support – Coordinate evidence, proof points, and metric validation for inclusion in quarterly reporting.

LEADERSHIP ENGAGEMENT & BUSINESS GOVERNANCE

• Executive Meeting Preparation – Coordinate and develop content for USLT, Commercial Committee, and capability reviews; provide coaching to functional teams on analytical expectations and storyline clarity.

• HET/BOD Visit Preparation – Co-lead logistics, content development, engagement planning, and readiness reviews.

• US Capabilities Implementation – Track progress against the six US capability priorities (Brilliant Basics, Innovation, Forecasting, Cost, Tech Enablement, Winning Organization); surface risks, dependencies, and integration opportunities across teams.

OPERATIONS MANAGEMENT

• Cross OU Engagement – Bridge growth opportunities across US and CA to maximize North America OU performance.

• Execute Operational Priorities (US & NA) DBO Support – Manage specific workstreams or analyses related to BU priorities, ensuring timely insights and issue escalation.

• Operational Effectiveness & Process Improvement – Identify opportunities to streamline business processes, reduce cycle times, and enhance data quality; benchmark and introduce operations best practices from the consumer health sector.

• Cross-Functional Integration & Analytics – Develop insights and executive-ready materials using standard frameworks while managing cross-functional cadences and maintaining strong partnerships across Finance, Commercial, Supply, HR, Quality, and Global/NA teams to ensure transparent, high-quality performance outputs.

The How… Win as One key behavioral aspects:

• Puts the consumer first, always, by using external insights to shape clear, purpose-led recommendations

• Collaborates effectively for impact across functions, fostering candor, respect, and strong partnerships

• Acts with pace and sound judgment in ambiguous situations, enabling timely, value-driving decisions

• Grows self and others by fostering a culture of ownership and continuous improvement

• Translates data into actionable insights with strong analytical rigor and attention to detail.

• Adapts communication style to drive clarity, alignment, and effective cross-functional delivery.

*The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

This position requires strong leadership fundamentals (Envision, Energize, Enable), exceptional collaboration skills, and the ability to turn data and insight into high-quality business outputs. Success in this role will require a proactive, detail-oriented approach, strong analytical problem-solving capability, and the ability to manage complex cross-functional processes with clarity and precision. The following skills and experiences will be critical to performing effectively in the role:

• BA/BS degree plus 5–8 years of experience in consumer health, CPG, healthcare, or similar industries, with exposure to commercial, finance, operations, or project management roles

• Demonstrated ability to manage cross-functional business processes and operating cadences with accuracy, reliability, and follow-through

• Strong analytical skills and the ability to translate data into insights and clear recommendations for leadership

• Proven track record of delivering high-quality executive materials, presentations, and performance analyses

• Excellent written and verbal communication skills with the ability to influence without authority

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• MBA or relevant advanced degree

• 7–10 years of experience in consumer health or broader CPG, with exposure to commercial planning, business performance management, or strategy & operations

• Experience working in a matrixed global–local organization

• Background in consulting or roles requiring structured problem solving and executive communication

• Experience supporting senior leadership teams or managing executive-level business processes

The salary range for this role is $137,813 - 189,492 USD + bonus

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

 Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email: 

Use subject line: ‘Haleon Careers: Job Accommodation Request’ 

Your Name and contact information 

Requisition ID and Job Title you are interested in 

Location of Requisition (city/state or province/country) 

Description of specific accommodation you are requesting 

Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.