Summary
About this role
Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
The South Credit Team at Hajoca is looking for a District Credit Manager. This is a remote position, and candidates may be located anywhere within the United States.
Pay for this position is between $65,000 and $80,000 per year.
Are you a leader that values excellent communication and customer service? Do you have strong mathematical and problem-solving skills? Are you thorough and precise? If so, then we’d like you to join our dedicated team as District Credit Manager 2.
About the Role:
You will:
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Administer all aspects of the credit and collections process with your team for an assigned base of accounts with the goal of supporting sales through the extension of credit lines and the collections of Accounts Receivable.
- Manage recruit, hire, develop and train a team of Credit professionals.
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Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback.
- Process credit applications and job information reports and update existing files by evaluating the credit worthiness of new and existing customers based on credit reports and references.
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Contact customers to secure payment of receivables in a professional manner.
- Manage credit lines, delinquent accounts, and accounts holds as necessary.
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Evaluate lien waivers for language and payment prior to signing.
- Negotiate terms of sale for future business.
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Utilize the software system to enter a record of communications for a customer account.
- Communicate account disputes to the sales field / manager and complete any additional follow up.
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Provide optimum customer service to all internal and external customers by addressing account issues and investigating and responding to credit and account inquiries in a timely manner, as well as making sure all commitments made to the customer are completed in a timely manner.
- Utilize attorneys, collection agencies, and/or third-party assistance to file liens, bond claims, or other legal action necessary to safeguard and collect accounts receivable.
- Exercise independent decision-making when problems arise, while making full recommendations and best possible solutions in collaboration with Profit Center Manager.
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Compile delinquent account information for and participate in professional credit groups.
- Initiate and complete collection letters and notices with manager approval.
- Complete reports as requested by management.
- Complete credit reference requests.
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Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
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Bachelor's degree in business or a related field or related experience.
- 5 or more years of experience in customer service, credit, and collections.
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1 or more years of leadership experience.
- Have a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM) or equivalent trade accreditation.
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Have or obtain within the first year in role a Credit Business Fellow (CBF) designation from the National Association of Credit Management (NACM) or equivalent trade accreditation.
- Wholesale distribution experience (preferred)
Our ideal candidate will also:
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Possess leadership qualities and be viewed as a leader.
- Have experience promoting a productive and positive team environment, coaching staff to do their best work.
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Be proficient in Eclipse software.
- Have strong accounting/mathematical ability and experience.
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Have an understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws, payment bonds, Miller Act, Little Miller Acts, promissory notes, letters of credit, joint checks.
- Be results oriented; focused on attaining goals and objectives.
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Effectively use Microsoft Office software to communicate via email and to review reports and documents.
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Possess outstanding customer service and interpersonal communication skills.
- Possess strong written and verbal communication skills.
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Possess a high level of accuracy and attention to detail.
- Be able to handle sensitive information with confidentiality.
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Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
- Be able to research, analyze data, and solve problems.
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Have excellent organizational skills and be able to prioritize work projects and multi-task.
- Read, write, speak, and understand English.
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Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
- Be able and willing to travel; local and some overnights required.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
- Medical, dental, vision, and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long Term Disability
- Pre-tax accounts for healthcare and dependent care
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
- Paid pregnancy and parental leave
- Paid day of community service
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
- Company wellness program
- Employee discounts
- College tuition benefits
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.Other facts
About Hajoca Corporation
In 1858, one enterprising individual invested his life savings of $200 to start a business grinding key stops for plumbers in Philadelphia. More than 150 continuous years of service later, that business is known as Hajoca Corporation. Hajoca has a robust history of helping to shape advances in plumbing. But we attribute our success to two simple truths - a unique business philosophy and talented people.
What you'll do
- Administer all aspects of the credit and collections process for an assigned base of accounts while managing a team of Credit professionals. Ensure optimum customer service by addressing account issues and investigating inquiries in a timely manner.
Ready to join Hajoca Corporation?
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