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Regional Field Service Manager
full-time•United Kingdom
About this role
As a Regional Customer Delivery Manager, working within our Service division, you’ll contribute to the success of our growing business by demonstrating your ability to think strategically and empower people and processes, to achieve our goal of zero distance to the consumer. The region you will be responsible for covers Scotland, Northern England, the Midlands, and North Wales.
Benefits:
- Up to £68,000 DOE
- Car or Car Allowance
- Bonus
- BUPA
- Life Cover
- 6% Pension
- Brilliant discounts on our products and access to Reward Gateway which offers a wide range of retailer discounts
You’ll be an experienced regional manager with the ability to develop high performing teams, and a dynamic and motivational approach to change management. As a Regional Customer Delivery Manager, you will have tactical and operational responsibility for a regional engineering team. This includes direct management of the Service Team Managers who manage engineering teams across the UK & Ireland. Your customer-first mindset, along with utilising data, insights and feedback, will be key in maximising customer outcomes and the region’s growth.
Since you will primarily be field and home based in this role, experience of managing a regionally or national dispersed engineering workforce is essential. Previous use of Field Service Software Applications, such as Salesforce, will be advantageous.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
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What you'll do
- You will have tactical and operational responsibility for a regional engineering team, including direct management of Service Team Managers. Your role will focus on maximizing customer outcomes and driving the region's growth.
About Haier Europe
Haier Europe is part of the Haier Smart Home, the No. 1 company globally in major appliances and among the Fortune's Global 500 and World's Most Admired Companies. Haier Smart Home has a network of 10 R&D centers, 71 research institutes, 35 industrial parks, 143 manufacturing centers and a sales network of 230,000 nodes around the world.
We are the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for 5 consecutive years. We also ranked as the #1 Global Major Appliances Brand according to Euromonitor International for 15 consecutive years.
In 2023, we achieved revenues of approximately € 33.6 billion. In Europe, under our high-end brands, including Candy, Haier and Hoover, we are designing the new era of living by offering our household solutions and scenarios to over 45 markets in Europe and beyond. Haier Europe is headquartered in Vimercate (MB), Italy. More information is available on corporate.haier-europe.com.
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Frequently Asked Questions
What does a Regional Field Service Manager do at Haier Europe?
As a Regional Field Service Manager at Haier Europe, you will: you will have tactical and operational responsibility for a regional engineering team, including direct management of Service Team Managers. Your role will focus on maximizing customer outcomes and driving the region's growth..
Is the Regional Field Service Manager position at Haier Europe remote?
The Regional Field Service Manager position at Haier Europe is based in United Kingdom, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Regional Field Service Manager position at Haier Europe?
You can apply for the Regional Field Service Manager position at Haier Europedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.