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Field Service Engineer
full-time•Wigan
About this role
Field Service Engineer
£33,903 - £38,423 depending on experience
Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Wigan and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
Industry-leading benefits
£33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements
£38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
Bonus potential of up to £2,500 per annum
Enhanced rate over time
Up to 6% pension contribution
Brilliant staff discounts on products and a range of retailers, entertainment, and days out
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
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What you'll do
- As a Field Service Engineer, you will visit customers to fix appliance issues and manage your time effectively throughout the day. You will also keep customers updated on your progress and manage stock levels in your van.
About Haier Europe
Haier Europe is part of the Haier Smart Home, the No. 1 company globally in major appliances and among the Fortune's Global 500 and World's Most Admired Companies. Haier Smart Home has a network of 10 R&D centers, 71 research institutes, 35 industrial parks, 143 manufacturing centers and a sales network of 230,000 nodes around the world.
We are the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for 5 consecutive years. We also ranked as the #1 Global Major Appliances Brand according to Euromonitor International for 15 consecutive years.
In 2023, we achieved revenues of approximately € 33.6 billion. In Europe, under our high-end brands, including Candy, Haier and Hoover, we are designing the new era of living by offering our household solutions and scenarios to over 45 markets in Europe and beyond. Haier Europe is headquartered in Vimercate (MB), Italy. More information is available on corporate.haier-europe.com.
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Frequently Asked Questions
What does a Field Service Engineer do at Haier Europe?
As a Field Service Engineer at Haier Europe, you will: as a Field Service Engineer, you will visit customers to fix appliance issues and manage your time effectively throughout the day. You will also keep customers updated on your progress and manage stock levels in your van..
Is the Field Service Engineer position at Haier Europe remote?
The Field Service Engineer position at Haier Europe is based in Wigan, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Field Service Engineer position at Haier Europe?
You can apply for the Field Service Engineer position at Haier Europedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.